Garima Naval
Operations Executive
New Delhi,DL
Summary
Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over 3 approx years of experience collaborating with other team members and handling shipping/Resolution tasks. Remains calm and poised while managing high-volume workloads.
Determined individual with exceptional understanding of warehouse environments. A safety-conscious Operations Associate with exemplary customer service, communication and decision making skills. Enthusiastic Super operations associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily tasks and challenges and Motivated to learn, grow and excel in Data Management.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Team Lead
Jangid Motors
Delhi, Delhi
04.2015 - 05.2015
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Directed and supervised team.
Education Counselor
Lords Education
Delhi, Delhi
07.2015 - 01.2018
- Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
Senior Operations Associate
Cars24 Services Pvt. Ltd.
Delhi, Delhi
04.2018 - Current
- Followed all shipping and receiving procedures for goods and materials as directed by operations management such as chassis plates, Sale kit documentation etc.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Generated reports of findings to help management with making key decisions.
- Tracked and analyzed reports to determine needed improvements.
- Enhanced percentage of Car Transfer by Adherence of Timelines to exceed goals.
- Managed costs and quality of Delhi region Dealer's car transfer.
- Collected, arranged and input information into database system.
Education
Master of Computer Applications - Computer Science And Programming
IGNOU
Delhi 07.2014 - 07.2017
Skills
Process improvements
undefinedTimeline
Senior Operations Associate
Cars24 Services Pvt. Ltd.
04.2018 - Current
Education Counselor
Lords Education
07.2015 - 01.2018
Team Lead
Jangid Motors
04.2015 - 05.2015
Master of Computer Applications - Computer Science And Programming
IGNOU
07.2014 - 07.2017
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