Garima Singh
Jaipur
Summary
A competent professional with over 5 Years of Experience in Market Research, Business Strategy, Client Relations, Business Development, Customer Relationship Management, Lead Generation, Cross-Selling & Upselling, Liaisoning, Price Negotiation and Payment Collection.
Overview
6
6
years of professional experience
Work History
Assistant Manager - Customer Servicing Division
IndiaMART Intermesh Ltd.
Noida
11.2021 - Current
- Assisting customers with product selection, purchase decisions, and payment processing.
- Developing relationships with existing customers through follow-up calls or emails.
- Consistently meeting the sales goals while providing exceptional customer service.
- Drafting customized proposals for prospects in response to their requests for information.
- Revenue maximization through B2B cross-selling & upselling.
- Responding to customer inquiries and complaints in a timely manner.
Freelance Content Writer
Remote
11.2020 - 11.2021
- Researched and composed management reports, thesis, articles, and blogs.
- Developed content for local and international clients.
- Developed SEO-friendly content for websites.
Senior Business Associate
Cognus Technology
Jaipur
10.2018 - 11.2020
- Carrying out in-depth market and industry research to create management reports.
- Creating, editing and proofreading content in various multimedia formats.
Business Development Manager (Inside Sales)
India First Life Insurance Company Ltd.
Jaipur
01.2018 - 09.2018
- Identified potential clients, built relationships, and negotiated contracts.
- Developed and implemented strategies to increase sales and market share.
- Maintained a database of existing customers and prospective leads.
Education
B.Com -
Kanoria Mahila Mahavidhyalaya, Jaipur, Rajasthan University
01.2017
XII -
Bharatiya Vidya Bhavan Vidyashram, Jaipur
01.2014
X -
Bharatiya Vidya Bhavan Vidyashram, Jaipur
01.2012
Skills
- New Business Development
- B2B Sales
- B2C Sales
- Lead Generation
- Inside Sales
- Customer Relationship Management (CRM)
- Customer Retention
- Independent Contributor
- Upselling
Accomplishments
- Employee of the Month twice in Indiamart Intermesh Limited for outstanding performance.
- Star Performer of the Month for 2 times in Cognus Technology.
- PAN India Number 1 Business Development Manager in India First Life Insurance Company Ltd.
Timeline
Assistant Manager - Customer Servicing Division
IndiaMART Intermesh Ltd.
11.2021 - Current
Freelance Content Writer
Remote
11.2020 - 11.2021
Senior Business Associate
Cognus Technology
10.2018 - 11.2020
Business Development Manager (Inside Sales)
India First Life Insurance Company Ltd.
01.2018 - 09.2018
B.Com -
Kanoria Mahila Mahavidhyalaya, Jaipur, Rajasthan University
XII -
Bharatiya Vidya Bhavan Vidyashram, Jaipur
X -
Bharatiya Vidya Bhavan Vidyashram, Jaipur
Detailed Personal Profile
Date of Birth - 16/09/1996
Status - Unmarried
Language - Hindi and English
Detailed Personal Profile
Date of Birth - 16/09/1996
Status - Unmarried
Language - Hindi and English
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