Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Language
Timeline
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Garima Singh

Garima Singh

Jaipur

Summary

A competent professional with extensive experience in market research, client relation, liaisoning, and payment collection. Solid team player with positive attitude and motivated to contribute towards company success.

Overview

7
7
years of professional experience

Work History

Assistant Manager - Customer Servicing Division

IndiaMART Intermesh Ltd.
Noida
11.2021 - Current
  • Managing assigned key business accounts and responsible for their annual business generation, and handling customer escalations.
  • Liaising with B2B customers through follow-up calls and emails.
  • Consistently meeting the sales goals while providing exceptional customer service.
  • Assisting customers with product selection, drafting customized sales proposals, and driving prompt renewal or upsell closures.
  • Coordinating with other departments to ensure smooth flow of operations for assigned business accounts.

Freelance Content Writer

Remote
11.2020 - 11.2021
  • Researched and composed management reports, thesis, articles, and blogs.
  • Developed content for local and international clients.
  • Developed SEO-friendly content for websites.

Senior Business Associate

Cognus Technology
Jaipur
10.2018 - 11.2020
  • Carrying out in-depth market and industry research to create management reports.
  • Creating, editing, and proofreading content in various multimedia formats.

Business Development Manager (Inside Sales)

India First Life Insurance Company Ltd.
Jaipur
01.2018 - 09.2018
  • Maintained a database of prospects and applied B2C sales strategies to achieve closures for life insurance policies.
  • Monitored competitors' activities, prices, and products to stay ahead of the competition.
  • Implemented key business strategies for understanding customer needs and meeting them through solution selling.

Education

B.Com -

Kanoria Mahila Mahavidhyalaya, Jaipur, Rajasthan University
01.2017

XII -

Bharatiya Vidya Bhavan Vidyashram, Jaipur
01.2014

X -

Bharatiya Vidya Bhavan Vidyashram, Jaipur
01.2012

Skills

  • B2B Sales
  • New Business Development
  • Lead Generation
  • B2C Sales
  • Inside Sales
  • Customer Relationship Management
  • Customer Retention
  • Individual Contributor
  • Upselling
  • Contract Negotiations
  • Sales Forecasting
  • Sales Planning
  • Solution Selling
  • Communication
  • Team Handling

Accomplishments

  • Awarded as Employee of the Month multiple times in Indiamart Intermesh Limited for outstanding performance.
  • Star Performer of the Month for 2 times in Cognus Technology.
  • PAN India Number 1 Business Development Manager in India First Life Insurance Company Ltd.

Language

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Assistant Manager - Customer Servicing Division

IndiaMART Intermesh Ltd.
11.2021 - Current

Freelance Content Writer

Remote
11.2020 - 11.2021

Senior Business Associate

Cognus Technology
10.2018 - 11.2020

Business Development Manager (Inside Sales)

India First Life Insurance Company Ltd.
01.2018 - 09.2018

B.Com -

Kanoria Mahila Mahavidhyalaya, Jaipur, Rajasthan University

XII -

Bharatiya Vidya Bhavan Vidyashram, Jaipur

X -

Bharatiya Vidya Bhavan Vidyashram, Jaipur

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Garima Singh