GARVIT PANT
Travel Consultant
NOIDA
Summary
*Developed skills in travel consultation and client relationship management in dynamic and client-focused environment. Demonstrates strong abilities in planning, organization,communication and operation . Looking to transition into new field where these transferable skills can drive success in new and challenging roles.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Travel Consultant and Booking Operator
Holidays Crowd
07.2025 - Current
- Learned and applied CRM tools to manage client data and streamline sales processes.
- Enhanced knowledge about domestic and international destinations to provide accurate travel guidance.
- Gained expertise in selling and booking flights, ensuring cost-effective and seamless arrangements for clients.
- Assisted in customizing travel itineraries and offering personalized travel solutions.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Assist customers with flight, hotel, bus , train and sightseeing bookings
- Handle flight, hotel, bus and holiday package bookings
- Use online booking portals such as Paytm, MakeMyTrip, Goibibo, IRCTC etc.
- Good knowledge of airline rules, fares and booking procedures
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
Travel Consultant
Trip Circuit Holidays
01.2025 - 07.2025
- Handle day-to-day travel operations including booking flights, hotels, and ground transportation for clients (B2B,B2C) . Coordinate with vendors and service providers to ensure seamless travel experiences
- Manage day-to-day travel operations, including booking flights, hotels, and ground transportation for individual and group travellers.
- Specialize in group bookings for corporate clients, family vacations, and educational tours, ensuring smooth coordination and cost-effective travel solutions.
- Provide e-visa assistance, helping clients with documentation, online applications, and timely approvals for various international destinations.
- Design and curate customized travel itineraries tailored to individual and group needs, preferences, and budgets.
- Handle pre-travel and post-travel support, promptly resolving client queries and travel-related issues.
- Manage travel documentation processes, including insurance, visa applications, and ticketing services.
- Maintain strong client relationships, encouraging repeat business and generating positive referrals.
- Collected, handled and documented payments for travel services and associated feels.
Education
Diploma - tourism and travel management
Delhi Institute of Tourism and Travel Management
Senior Secondary - 12th grade
01.2018
Secondary - 10th grade
01.2016
Skills
Technical: Trained in GDS with AMADEUS software
Issue, reissue and cancel tickets as per customer requests
Computer knowledge (MS Excel, Email, CRM systems)
Leadership skills: Good problems solving ability, goal oriented, adaptability, delegation and work well with others Ability to motivate and inspire others
Tourism and Travel Expertise: In-depth knowledge of travel models, consumer trends, and tourism industry
Communication: Proficient in active listening and customer service to engage with diverse clientele
Certification
Certification in travel and tourism management (Alison) ◼ Certificate Number: AC-4754-43921758 ◼ Awarded: November 7, 2024 Score: 90% ◼ View Certification
Timeline
Travel Consultant and Booking Operator
Holidays Crowd
07.2025 - Current
Travel Consultant
Trip Circuit Holidays
01.2025 - 07.2025
Senior Secondary - 12th grade
Secondary - 10th grade
Diploma - tourism and travel management
Delhi Institute of Tourism and Travel Management