Dynamic and results-oriented Professional Service Consultant with a proven track record at Infinity Labs Pvt. Ltd., Noida. Excelled in deploying security solutions and optimizing network performance, demonstrating exceptional problem-solving and communication skills. Expert in Palo Alto NGFWs and cloud applications, with a commitment to enhancing security and customer satisfaction through innovative technical services and effective team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Professional Service Consultant ( Palo Alto )
Infinity Labs Pvt. Ltd. Noida
Noida
02.2024 - Current
Spearheaded security optimization projects, ensuring the effective deployment of security controls across diverse IT infrastructures.
Conducted a detailed analysis and audits to identify vulnerabilities and optimize network performance for enhanced security.
Delivered Quick Start Services, assisting clients in rapidly implementing Prisma Access solutions, enabling swift adoption, and minimizing downtime.
Provided excellent customer service to customers by answering inquiries and resolving complaints.
Designed tailored solutions for clients to meet specific security needs, reducing onboarding time.
Collaborated with cross-functional teams to streamline activation and post-deployment support processes for enterprise-level projects.
Continuously monitored client environments post-implementation, offering advanced recommendations for security improvement and compliance.
Associate Network and Security Engineer
Infinity Labs Pvt. Ltd.
Noida
11.2022 - 02.2024
Working as a PS Consultant (contractor) for Palo Alto Networks.
Provide activation support for Prisma Access, a cloud-based security platform that enables secure access to cloud applications and resources.
Collaborate with clients to gather requirements and ensure the successful activation of Prisma Access, identifying and addressing any issues or roadblocks that arise during the process.
Applied leading theories and concepts to the development, maintenance, and implementation of security standards, procedures, and guidelines.
Provided consultation and technical services on aspects of security.
Developed and implemented security policies, standards and procedures.
Configured firewalls, intrusion detection systems and network access control lists to secure the organization's networks.
Graduate Engineer Trainee
Infinity Labs Pvt. Ltd.
Noida
01.2022 - 11.2022
Completed a comprehensive training program on CCNA (200- 301), CCNP SCOR (350-701), and PCNSE, acquiring a deep understanding of network and information security
Passed certifications in CCNA (200-301) and PCNSE, demonstrating proficiency in the respective areas of study
Had hands-on experience configuring and managing Palo Alto NGFWs, Cisco ASA, and Cisco FTD
Effectively troubleshooted and resolve network issues
Education
Bachelor of Technology -
Abes Institute Of Technology
Ghaziabad
07.2022
Class 12th -
V.V.D.A.V Public School
Delhi
03.2018
Class 10th -
V.V.D.A.V Public School
Delhi
03.2016
Skills
Communication Skills
Fast Learner
Ability to Work in a Team
Customer Service
Ability to Work Under Pressure
Teamwork
Communication
Technical Services
Cloud Applications
Leadership
Problem Solving
Python (Programming Language)
Java (Programming Language)
C (Programming Language)
Critical Thinking
Cisco Adaptive Security Appliance (ASA)
Communications
Cross-functional coordination
Palo Alto NGFWs, Cisco ASA, Cisco Switches, Prisma Access, Cortex XDR, EIGRP, OSPF, VPN, NAT, DNS, DHCP, OSI Model