Gauransh Kakkar

• Enhanced and managed the company's flagship product, valued at 2.5M.
• Added new customer segment using existing and newly developed product features in the first year.
• Collaborated with cross-functional teams to improve user experience of Auditing and Disputes management features, resulting in 60% increase in customer satisfaction and 45% increase in revenue.
• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
• Analyzed market trends & customer feedback to identify new opportunities, contributing to the successful launch of Change Management feature.
• Performed post-launch analyses to measure success of feature rollouts.

• Created business plan, expansion strategy, and go-to-market strategy for multiple products.
• Analyzed customer feedback and concerns, enhancing understanding of customer needs and creating product backlog for next release.
• Facilitated effective product training sessions that led to a 5% rise in new customer acquisitions for the sales team during February 2021.
• Prepared Weekly and Monthly data and performance reports both for cross-functional teams and product.

Developed, managed, and launched Ed-Tech SaaS products in various Latin American regions.

• Experience having worked in a matrix organization, collaborating with teams both cross-functional and across geographies.
• Led cross-functional team in global commercialization of company’s flagship product, resulting in over $200K revenue from Colombia in 2019.
• Build product strategy and road-map by taking inputs from key stakeholders.
• Documented user stories/customer use cases, specifications and product features into detailed work order.
• Conducted market research (qualitative and quantitative), consumer research, & statistical analyses to successfully implement products in Latin America market.
• Designed, established, and tested a scalable product that achieved success in Indian and Latin American markets.
• Increased profitability by more than 8% by increasing the no. of user session per day.
• Led relaunching of new dashboard, incorporating enhanced tools and features for classified admin users.
• Utilized data sources like Bloomberg, ZoomInfo, and Owler to analyze and identify relevant information for business objectives.

Worked independently and as a part of team to deliver branding projects in partnership with Forbes India.

• Onboarded 7 institutions for inclusion in Forbes India Marquee edition.
• Expanded business to two new regions in South India, successfully introducing and promoting GPTS Certification at the UK Parliament in London.
• Generated revenue of $30k overall.

Worked independently and as a part of team to deliver branding projects in partnership with Forbes India.

• Lead a team of 10 sales executives.
• Achieved record-breaking daily sales and conversion rates, resulting in an average weekly revenue of $15k in 2017.
• Achieved a 16% increase in tablet user retention rate in 2017.
• Trained new recruits and assigned them to different teams.