Hi, I’m
PREETI KAUR HARGOTRA
produ
Bangalore,KA
Summary
Results-driven Product Manager with 7+ years of experience in end-to-end product lifecycle management, user-centric design, and go-to-market strategy across Health-care and EdTech industries. Proven success in launching scalable digital products, leading cross-functional teams, and driving measurable business outcomes. Skilled in roadmap prioritisation, stakeholder management, product analytics, and AI-powered product development.
Overview
9
years of professional experience
1
Certification
Work History
Lead SchoolBangalore, KA
Product Manager
01.2023 - Current
Job overview
- Owned complete product lifecycle management for flagship products including Teacher's App (3+ variants) rollout across 40'000 plus users, managing BE/FE readiness and stakeholder enablement.
- Launched Propel & Pinnacle Android applications, acquiring ~2,000 new schools across diverse fee segments.
- Introduced AI-based Assessment Generator, reducing manual intervention by 50% for 2,000+ teachers; scaled to 5,000+ teachers in
- Launched QR based casting platform for schools, which improved the classroom experience leading to error rate reduction from 31% to 3% instances.
- Leveraged AI tools (ChatGPT, Google Vertex AI, Azure Cognitive Services) to accelerate content generation, automate test creation, and improve teacher workflows.
- Optimised warehouse device setup process, reducing turnaround time by 20% and increasing throughput.
- Redesigned Active Teach app, driving acquisition of 200+ schools and upsell opportunities in 30+ schools.
- Partnered with GTM, Ops, and Product teams to align strategy across 2,000+ members.
Translab TechnologiesBangalore, KA
General Manager - New Initiatives
01.2021 - 01.2022
Job overview
- Led MVP conception and ideation of e-commerce platform for fertility products within 4 months, validating solution with design partners.
- Conducted 100+ user research interviews with doctors, embryologists, and patients to validate problem statements.
- Defined product roadmap and go-to-market plan for solution validation and fundraising.
- Collaborated with the design team to digitize operational processes across IVF lifecycle.
Onco.comBangalore, KA
Program Manager - Patient Care
01.2019 - 01.2020
Job overview
- Led a team of 30+ members to manage the complete customer onboarding and patient care.
- Managed the operational framework for sales and presale teams, enhancing lead identification processes.
- Implemented strategies that improved team efficiency, resulting in a 40% increase in lead conversion rates over two quarters.
- Collaborated with Product and Engineering team and cross-functional teams to recommend features for customer facing apps.
Portea MedicalsBangalore, KA
Assistant Manager
01.2018 - 01.2019
Job overview
- Streamlined clinician assignment process, optimising utilisation of available slots and resources.
- Evaluated business processes to identify improvement opportunities and recommended services to patients.
- Managed PAN India sales with consistent revenue generation and coordinated operations across teams.
- Identified prospective customers and improved dropout management, enhancing patient engagement.
Manipal HospitalsBangalore, KA
Operations Executive
01.2017 - 01.2018
Job overview
- Analyzed market trends to identify client benefits, enhancing department performance and patient engagement.
- Reduced outpatient waiting time by redesigning and digitizing the appointment system.
- Coordinated operational activities between medical and non-medical teams for effective process management.
- Managed strategic projects and initiatives to drive organisational goals.
Prameya HealthBangalore, KA
Program Manager
01.2020 - 01.2021
Job overview
- Led the project for launch of 5+ Clinics for Oasis Fertility in Bangalore, Karnataka.
- Conducted comprehensive market research and competitor analysis to identify expansion opportunities.
- Developed project plans, including timelines, budgets, resource allocation, and risk assessment.
- Managed hiring processes for essential resources, including medical staff and doctors.
- Designed Strategic partnership with physician networks, hospitals, clinics, diagnostics and educational institutions to expand the reach of influencers that would result in a strong referral network.
Education
Institute of management
Master of Business Management
01.2016
Bachelor of Physiotherapy
01.2012
Skills
- Product lifecycle management
- UX Design & Prototyping (Figma, Adobe XD)
- User Research & Customer Journey Mapping
- Market analysis and competitive positioning
- Agile methodologies (Scrum, Kanban)
- Roadmap prioritization & stakeholder management
- Data-driven decision making (SQL, Google Analytics, Mixpanel)
- Cross-functional collaboration and leadership
- AI Tools implementation - ChatGPT, Copilot, Tableau, Notion AI and other AI/LLM tools
- Strong communication
- Storytelling
- Leadership
- Team player
- Stakeholder Management
- Decision-Making
- Strong user empathy
- Customer-Centric Mindset
- Ownership towards business goals
- JIRA
- Trello
- Notion
- Figma
- Adobe
- Miro
- Google analytics
- Tableau
- ChatGPT
- Copilot
Certification
- PRINCE2 - Foundation and Practitioner, Foundation and Practitioner certification in PRINCE2 project management methodology
- Google UX Design Certificate, Certificate demonstrating understanding of user experience design and its principles
- Bootcamp - Product Management, Product management bootcamp providing practical skills and strategies for product development
Accomplishments
- Individual Award for Innovation, Received individual award for highest impact on driving innovation across the company
- Individual Award for Launching Active Teach, Recognized for successfully launching the Active Teach application
- Team Award for Content Process Excellence, Awarded for exceptional teamwork that drove process content readiness and on-time delivery of Teacher's App
Hands On Tools
- JIRA
- Trello
- Notion
- Figma
- Adobe
- Miro
- Google analytics
- Tableau
- ChatGPT
- Copilot
Personal Information
Title: Product Manager
Timeline
Product Manager
Lead School
01.2023 - Current
General Manager - New Initiatives
Translab Technologies
01.2021 - 01.2022
Program Manager
Prameya Health
01.2020 - 01.2021
Program Manager - Patient Care
Onco.com
01.2019 - 01.2020
Assistant Manager
Portea Medicals
01.2018 - 01.2019
Operations Executive
Manipal Hospitals
01.2017 - 01.2018
Institute of management
Master of Business Management
Bachelor of Physiotherapy