Gaurav Agrawal
Sr Product Manager, moneyHOP
Bengaluru
Summary
With a cumulative experience of 7 years, I have spent 6 years specializing in product management within the cross border banking and payment sector. I have taken two products from concept to market, HOP App and HOPRemit, saving Indian users $3.5 million in cost of doing international transfers. I also led the team to launch India's first Debit cum Forex Card, and issued 40,000 multi-currency bank accounts. Moreover, I conceptualized 3 variants of HOPRemit which have recorded transactions of $250 mn to date, growing at 32% MoM. Excited about the possibility to join your team.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work History
Sr Product Manager
MoneyHOP
04.2021 - Current
- Worked on product strategy and vision, cross-team collaboration, and defining product roadmap for enabling Indian millennial to send and spend in multiple currencies in a digital economical and seamless manner
- Reduced overall customer escalations by 37% and reduced ticket resolution time from about 48 hrs to 24 hrs
- Optimized Onboarding flow of HOP App resulting into an increase of 27% in acquisition funnel
- Lowered TAT for vendor payments from 24 days to 4 days by automating invoice generation and submission process.
Product Manager
MoneyHOP
04.2020 - 03.2021
- Worked on Product execution such as user-research requirement gathering, product designs, sprint planning to launch
- Banking as a Service (BaaS) : Hop App, Issued 40K Accounts in partnership with SBM Bank, India
- 3 Product Variants for Outward Remittances under LRS : Remittance as a Service (RaaS), K2, HOPRemit
- Reduced drop offs at the payment checkout page by 23%.
Product Manager
BookMyForex
08.2019 - 04.2020
- Worked in cross-border payments and remittances space, understood user pain points and scope of innovation in the sector
- Took BookMyForex-Yes Bank co-branded forex card to scale by Interactive Prototyping and User Testing
- Conducted user reasea and A/B Testing
- Upper intermediate Influence without Authority Advanced.
Product
Paisabazaar
10.2018 - 08.2019
- Worked on Content as a Product offering from Paisabazaar
- Focused on creating short, crisp and interactive stories by including visual and info-graphic content
- Delivered 40% increase in a span of 8 months in the website traffic led by Content.
Journalist
INC42 Media
09.2017 - 12.2017
- Conducted Digital Rajasthan Yatra and created Digital Rajasthan Yatra Report
- Started Pre Budget Expectation and Post Budget Analysis Series
- Extensively covered startup stories, financial analysis and policy related matters
- Interviewed Mohandas Pai, OP Rawat, and Vivek Wadhwa
Correspondent
Bureaucracy Today
- Conducted investigations on issues of governance, public policy, polity and economy, and wrote long- form opinion pieces
- Interviewed top bureaucrats including Bibek Debroy, (Chairman EACPM, Niti Aayog), O.P Rawat, (Former Chief Election Commissioner), N.K Verma, (MD, ONGC Videsh Limited), K.G Suresh, (DG, IIMC) and Love Kumar (SSP, Noida)
Civil Service Aspirant
UPSC
01.2013 - 08.2017
- Attempted for Civil Service Examination post (IAS/IPS)
Education
B-Tech -
GGSIPU
New Delhi, India 06.2008 - 06.2012
Civil Services
UPSC
New Delhi, India 01.2013 - 08.2017
Product Masterclass
Product School
Bangalore, India 11.2021 - 12.2021
2022 - GX Cohort
GrowthX
Bengaluru 05.2022 - 07.2022
Skills
Product Roadmapping and Launches
Timeline
2022 - GX Cohort
GrowthX
05.2022 - 07.2022
Product Masterclass
Product School
11.2021 - 12.2021
Sr Product Manager
MoneyHOP
04.2021 - Current
Product Manager
MoneyHOP
04.2020 - 03.2021
Product Manager
BookMyForex
08.2019 - 04.2020
Product
Paisabazaar
10.2018 - 08.2019
Journalist
INC42 Media
09.2017 - 12.2017
Civil Service Aspirant
UPSC
01.2013 - 08.2017
Civil Services
UPSC
01.2013 - 08.2017
B-Tech -
GGSIPU
06.2008 - 06.2012
Correspondent
Bureaucracy Today
Hobbies
Practicing Meditation, Listening to music, learning to cook something new. always up for a game of baddie!
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