GAURAV ARORA
Sales & Marketing Professional with knowledge of Visa facilitator
Noida
Summary
Enthusiastic and reliable Sales Associates with 16+ years of industry experience dedicated to providing excellent customer service with a smile. Organized, detail oriented, and a self starter. experienced in properly handling customer inquiries and transactions. Dedicated to increasing sales by providing the ultimate customer experience. Several years of experience in various Industry with a proven track record of job success.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Sr, Sales Manager
ASHLIN TRAVELS PVT LTD
New Delhi
04.2017 - Current
- Working on the New Corporate Acquisitions
- Identified customer needs and communicated benefits of products and services, resulting in a 20% increase in sales
- Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
- Handling the Back end Team and Support them for solve client query in given SLA
- Ensure Timely collection of payment from existing clients and revenue from client to ensure best margin to company
- Works as one point of contact for all escalations and co-ordination with all departments
- Regular follow ups with existing clients and maintain relations with them
- Monitored all travel documents for travelers such as tickets and Forex and Visas.
- Develop strong internal working relationship with all departments
- Handling Visa related queries from Corporate and provides them best suitable solutions.
- Travel Insurance & Passport services facilitation
- Skilled to lead a team of individual
Corporate Sales Manager
Easy trip Planners Pvt. Ltd
Delhi
04.2014 - 04.2017
- Facilitate with online tool to the Corporate for their Travel related needs
- Sales planning for the month and adhere lets
- See to weekly sales as per yearly assigned target
- Develop and Implement sales strategies for retaining old Business of clients and improved overall business from existing and new Corporate
Asst.Sales Manager
YuvaTrip Pvt. Ltd.
Delhi
06.2013 - 03.2014
- Ensure Sales by Handling Travel Agents
- Sales planning for the month and execute to weekly sales as per ensure plan to achieve target
- Business development with emphasis on new agent acquisition
- Develop new Agent and strengthening of new travel Agent network
- Ensure Credit period and focus on timely collection of payment for maintain revenue of the company
Key Account Executive
Flight Raja Travels Pvt. Ltd.
Delhi
02.2012 - 05.2013
- Utilized market intelligence and customer feedback to identify and pursue new business opportunities
- Developed and maintained a customer database to track customer interactions and account activity
- Developed and managed a portfolio of key accounts, resulting in an increase in revenue
- Developed marketing campaigns to increase brand awareness and customer acquisition
Territory Sales Manager
Shri Hari Overseas Pvt Ltd
Delhi
06.2010 - 01.2012
- Developed and implemented an effective sales strategy that increased market share
- Developed and implemented effective marketing strategies to increase brand awareness in the region
- Expansion of Network by opening up new retails outlet by visit with dealer 's team
- Assisted in seasonal promotional offers and distribution related plans
- Created and delivered Advertising materials that generated interest and enthusiasm for the company's products
- Achieved sales targets consistently
- Appointed new dealer and strengthening of existing dealer network quarterly
Sr. Sales Officer
BHARTI AIRTEL SERVICES LTD
Delhi
01.2006 - 05.2010
- Team Member was Launched Broadband services at GHAZIABAD region
- Market survey and start services in the territory
- Setting up financial process for the Branch
- Increase channel partners in the territory with the help of sales team
- Recruit sales executives to increase customer base in territory
- Maintaining relationship with the channel partners for generate Leads
- Planning activities to increase the subscriber base with the help of channel partners
- Coordinate with other department as installation, I&Fr, Customer care for prompt implementation of services in the appoint region for customer satisfaction
- Acquire the corporate for generate more revenue for region
- Achieved revenue target allocated for the defined period
Education
B.A - Maths & Statistics
BAREILLY COLLEGE
04.1995 - 03.1997
Skills
Visa Processing Specialist
Contract negotiation expertise
Client relationship management
Business development
Lead generation
Business growth and retention
Brand-building strategies
New business development
Operations
Cold calling
Cross-functional collaboration
Vendor relationship management
Process optimization
Personal Information
- Place of Birth: BAREILLY
- Date of Birth: 12/13/75
- Nationality: INDIAN
- Marital Status: Married
Timeline
Sr, Sales Manager
ASHLIN TRAVELS PVT LTD
04.2017 - Current
Corporate Sales Manager
Easy trip Planners Pvt. Ltd
04.2014 - 04.2017
Asst.Sales Manager
YuvaTrip Pvt. Ltd.
06.2013 - 03.2014
Key Account Executive
Flight Raja Travels Pvt. Ltd.
02.2012 - 05.2013
Territory Sales Manager
Shri Hari Overseas Pvt Ltd
06.2010 - 01.2012
Sr. Sales Officer
BHARTI AIRTEL SERVICES LTD
01.2006 - 05.2010
B.A - Maths & Statistics
BAREILLY COLLEGE
04.1995 - 03.1997