GAURAV BADOLA

Facilitate video consultations

Advise tailored wellness plans

Address objections & finalize agreements

Resolve inquiries with empathy

Achieved daily, weekly, and monthly targets

Maintain customer relationship management records

• Connect with general physicians for patient referrals (B2B).
• Connect with surgeons to facilitate their own private patients with Pristyn Care.
• Daily coordination with doctors for OPD & IPDs.
• Responsible for the payout of the doctors.
• Onboard and connect with new doctors, briefing them about Pristyn Care services.

• Patient Consultation and Medication Management: Delivered comprehensive disease information and personalized medication recommendations to patients via social media platforms and online consultations, ensuring accurate and effective healthcare guidance.
• Patient Follow-Up and Support: Maintained regular follow-up communication with patients to monitor their health conditions, address concerns, and provide continuous support, fostering strong patient relationships and improving health outcomes.
• Employee Training and Development: Conducted in-depth training sessions for new employees, educating them on product knowledge and sales techniques to ensure they are well-equipped to assist patients and meet organizational goals.

• Managed shift operations ensuring efficiency and adherence to company protocols.
• Supervised staff and coordinated with different departments to maintain seamless workflow.