Gaurav Batra
Assistant Manager
New Delhi
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Box Bash India Pvt Ltd
12.2016 - 04.2024
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Reviewed sales and gross profit report to assess company efficiency.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
BBA -
Chaudhary Devi Lal University
Sirsa, India 04.2001 -
Skills
Business Administration
undefinedTimeline
Assistant Manager
Box Bash India Pvt Ltd
12.2016 - 04.2024
BBA -
Chaudhary Devi Lal University
04.2001 -
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