Summary
Overview
Work History
Education
Skills
Timeline
Generic
GAURAV BHARDWAJ

GAURAV BHARDWAJ

New Delhi

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

9
9
years of professional experience

Work History

Retail Store Manager

Levi Strauss & Co.
New Delhi
12.2023 - Current
  • Managed a high-volume, large-scale store spanning 2600 square feet
  • Attained a consistent track record of generating an average monthly sale totaling 55 lakhs
  • Analyzed financial data to identify areas of improvement or cost savings opportunities.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Organized merchandise displays according to seasonal promotions or special events.
  • Monitored employee performance and provided feedback on a regular basis.
  • Performed regular audits to ensure compliance with company standards.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Drafted detailed reports on store performance for upper management review.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.

Store Manager

Zigly
New Delhi
12.2022 - 12.2023
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Assisted with hiring, training and mentoring new staff members.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Assistant Store Manager

Heads Up For Tails
New Delhi
01.2021 - 12.2022
  • Trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Senior Fashion Consultant

bestseller India
New Delhi
02.2020 - 01.2021

Front Office Supervisor

Country Inn & Suites
New Delhi
09.2017 - 12.2019

Operations Executive

Skygourmet Catering Private Limited
New Delhi
12.2015 - 08.2017

Industrial Training

Centaur Hotel, IGI Airport Complex, Delhi
Delhi

Pursued 17 weeks of Industrial Training in Centaur Hotel, IGI Airport Complex, Delhi. .

Education

Bachelor of Science - Hotel Management

IHM
Gwalior

Skills

  • P>Point of Sale systems
  • P>Decision-making skill
  • P>Accurate money handling
  • P>Strong multi-tasking
  • P>Relationship building and management
  • P>Team Building
  • Retail Operations
  • Cost Control
  • Performance monitoring
  • Merchandise Strategizing
  • Sales Growth
  • Market Trend Awareness
  • Loss Prevention
  • Merchandising ability

Timeline

Retail Store Manager

Levi Strauss & Co.
12.2023 - Current

Store Manager

Zigly
12.2022 - 12.2023

Assistant Store Manager

Heads Up For Tails
01.2021 - 12.2022

Senior Fashion Consultant

bestseller India
02.2020 - 01.2021

Front Office Supervisor

Country Inn & Suites
09.2017 - 12.2019

Operations Executive

Skygourmet Catering Private Limited
12.2015 - 08.2017

Industrial Training

Centaur Hotel, IGI Airport Complex, Delhi

Bachelor of Science - Hotel Management

IHM
GAURAV BHARDWAJ