Gaurav Chauhan
Sales and Marketing
Dehradun,Uttarakhand
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Goal-oriented manager with distinguished experience in banking industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Deputy Sales Manager
Kotak Mahindra Bank Ltd
Dehradun
10.2021 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Assistant Manager
Icici Bank Ltd.
Dehradun
04.2014 - 06.2020
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
MBA - Sales And Marketing Education
Punjab Technical University
Noida05.2014
BBA - Business Management
Swami Vivekanand Subharti University
Meerut05.2012
Skills
- Persuasive Negotiations
- Product and Service Management
- Sales Process
- CRM Software
- Business Development and Planning
- Sales Presentation
- Sales Planning and Implementation
- New Client Acquisition
- Business Analytics
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Sales Manager
Kotak Mahindra Bank Ltd
10.2021 - Current
Assistant Manager
Icici Bank Ltd.
04.2014 - 06.2020
MBA - Sales And Marketing Education
Punjab Technical University
BBA - Business Management
Swami Vivekanand Subharti University
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