Gaurav Dahiwal
Pune
Summary
Dynamic Delivery Analyst with a solid foundation in process documentation and cross-team collaboration. Recognized for developing reports that track delivery timelines and operational performance, contributing to overall project success.
Overview
10
10
years of professional experience
Work History
Delivery Analyst I
Ice Mortgage Technology
Pune
05.2020 - Current
- Analyzed delivery processes to enhance operational efficiency and effectiveness.
- Coordinated with cross-functional teams to ensure timely project completion and compliance.
- Demonstrated strong verbal and written communication skills in a professional work environment.
- Developed reports to track delivery timelines and operational performance.
Associate
Capsilon Softwares
Pune
07.2016 - 05.2020
- Collaborated with team members to enhance workflow and achieve project goals.
- Assisted in managing project timelines and deliverables for client projects.
- Developed documentation for internal processes and user guides for clients.
- Maintained positive working relationship with fellow staff and management.
Education
Bachlors of Commerce -
University of Pune
Pune05-2015
Skills
- Effective communication
- Operational efficiency
- Process documentation
- Customer relationship management
- Problem solving
- Customer service
Languages
English
Upper Intermediate (B2)
B2
Hindi
Native
Native
Accomplishments
Awarded as Top performer of the month for multiple times.
Timeline
Delivery Analyst I
Ice Mortgage Technology
05.2020 - Current
Associate
Capsilon Softwares
07.2016 - 05.2020
Bachlors of Commerce -
University of Pune