Gaurav Gupta
Bengalore
Summary
Results-driven professional with 13+ years of experience in network operations, planning, and incident management. Skilled in optical networking, DWDM technology, and OSI protocols. Seeking to transition into the field of Cyber Security, leveraging expertise in network security, incident response, and risk assessment.
Overview
13
13
years of professional experience
Work History
Network Planner/Subject Matter Expert/Incident Management Specialist
Ciena India Pvt. Ltd.
BENGALURU
01.2022 - Current
- Led the strategic planning, deployment, and expansion of customer networks using Ciena equipment.
- Contributed to the overall success of both brownfield networks and greenfield deployments by providing operational support.
- Skilled in working with Ciena's optical backbone devices, specializing in the development of high-level designs for multi-rate Wave and Encryption services.
- Assessed business impact and incident severity level, evaluated recovery actions, and ensured business continuity.
- Utilize incident management experience to review previous incident records and suggest workarounds for faster incident recovery.
Technical Lead - Network Planning and Engineering
Colt Technologies Services Pvt. Ltd
Gurugram
06.2019 - 01.2022
- Led the planning, deployment, and expansion of the Optical core network.
- Collaborated with sales teams to ensure optical parameters were available for new services.
- Streamlined the consolidation and publication of deployment and service delivery documents.
- Ensured smooth network implementation and effective management support for submarine customers.
- Remained abreast of industry practices and emerging changes in telecommunications technology.
Network Specialist - Technical Assistance Center,
Altran India Pvt. Ltd.
Gurugram
12.2016 - 06.2019
- Delivered prompt assistance for resolving issues with Ciena's switching products.
- Collaborated with Ciena's optical backbone devices and Data Center Interconnect portfolio.
- Effectively utilized NMS/EMS tools including One-Control, On-Centre, and One Planner and Manager.
- Analyzed and assessed business needs for submarine cable vendors.
- Coordinated installation of new hardware, software, and programming modules.
Engineer – BUGS GSI DATA4 T1/T2 SUPPORT
Ericsson Global Services Private Limited
Gurugram
06.2015 - 12.2016
- Performance monitoring and tuning of the operating system and applications for the most optimal operational efficiency.
Demonstrated strong knowledge in network management and provisioning.
Virtualization technologies like VMWARE and XEN, strong analytical skills, and solving the same within SLA.
• Designated as Network Level Competence trainer. Regularly delivers training on all the technologies related to transmission and taking care of competence development in and across all the domains.
Engineer – Network Operations & Services
Tata Communications Ltd
Pune
02.2012 - 06.2015
- Troubleshoot and provide technical support for PDH, SDH, CWDM, DWDM, EMS, and NMS technologies.
- Provision end-to-end services on the optical network.
- Coordinate with customers to resolve issues and minimize downtime.
- Maintain and make changes to the existing DCN network for service assurance.
Education
Bachelor of Engineering - Electronics And Telecommunications
Rajiv Gandhi Technical University
Bhopal, India06-2009
Skills
- Network Security
- Incident Response
- Risk Assessment
- Network Planning and Architecture
- CIENA Optical/DWDM Portfolio
- CIENA Data Center Interconnect/NMS Portfolio
- Carrier Ethernet & IP Network
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Network Planner/Subject Matter Expert/Incident Management Specialist
Ciena India Pvt. Ltd.
01.2022 - Current
Technical Lead - Network Planning and Engineering
Colt Technologies Services Pvt. Ltd
06.2019 - 01.2022
Network Specialist - Technical Assistance Center,
Altran India Pvt. Ltd.
12.2016 - 06.2019
Engineer – BUGS GSI DATA4 T1/T2 SUPPORT
Ericsson Global Services Private Limited
06.2015 - 12.2016
Engineer – Network Operations & Services
Tata Communications Ltd
02.2012 - 06.2015
Bachelor of Engineering - Electronics And Telecommunications
Rajiv Gandhi Technical University
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