Gaurav Kumar
Hatia Ranchi
Summary
Experienced exam controller with over 3 years of experience in team leadership. Preparing client pc and Biometric Registration terminals. Conducting training sessions of the invigilator and Biometric verification operator. To cheek system confirmation, IP addresses, firewall, Secure browser to install all clients. Pc and uploading DUMP file and LAN BOOTING installation and configuration computer system and solving a technical problem. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Verification Desk Supervisor & Team Lead
Nxtera Services Pvt. Ltd
Ranchi
07.2019 - 10.2020
- Managed team of number employees, overseeing hiring, training, and professional growth of employees
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Maintained excellent attendance record, consistently arriving to work on time.
TCS, Rt Network Solutions Pvt Ltd
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
B.Com - Bachelor of Commerce Account
Yogda Satsang Mahavidyalaya (RANCHI UNIVERSITY)
Dhurwa Ranchi, India06.2018
Intermediate In I.com - Commerce
Yogda Satsang Mahavidyalaya (JAC)
Dhurwa Ranchi, India05.2014
Annual Secondary Examination - 10
Don Bosco High School (JAC)
Hesag Hatia Ranchi, India05.2012
Skills
- Screening exam scoring
- Examination administration
- Documentation
- Classroom management
- Planning
- Coordination
- Organization and Time management
- Test administration
- Activity Planning
- Security Monitoring
- Leadership
- Management information systems
- Staff Management
- Project Management
- MS Office
Certification
- Social Activist, MP Ranchi, chief patron - 2020
- 100% in MyNep Quiz, 2020
Timeline
Verification Desk Supervisor & Team Lead
Nxtera Services Pvt. Ltd
07.2019 - 10.2020
TCS, Rt Network Solutions Pvt Ltd
B.Com - Bachelor of Commerce Account
Yogda Satsang Mahavidyalaya (RANCHI UNIVERSITY)
Intermediate In I.com - Commerce
Yogda Satsang Mahavidyalaya (JAC)
Annual Secondary Examination - 10
Don Bosco High School (JAC)