Summary
Overview
Work History
Education
Skills
Timeline
Generic

GAURAV PAHUJA

RAJPURA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

FLIPKART

DELIVERY EXCUTIVE
RAJPURA
05.2023 - 04.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Supervisor

CONNECT BROADBAND
RAJPURA
06.2015 - 06.2020
  • Supervised daily operations to ensure team adherence to company policies.
  • Trained new employees on processes and customer service standards.
  • Monitored service quality and provided feedback for continuous improvement.
  • Resolved customer issues by collaborating with team members for effective solutions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Education

BASIC OF COMPUTERS -

KALRA INSTITUTE
RAJPURA
08-2019

12TH -

National Institute of Open Schooling
CHANDIGARH
04-2017

10TH -

I C L PUBLIC SCHOOL
RAJPURA
06-2013

Skills

  • Customer relationship management
  • Conflict resolution
  • Staff training
  • Performance monitoring

Timeline

FLIPKART

DELIVERY EXCUTIVE
05.2023 - 04.2024

Supervisor

CONNECT BROADBAND
06.2015 - 06.2020

BASIC OF COMPUTERS -

KALRA INSTITUTE

12TH -

National Institute of Open Schooling

10TH -

I C L PUBLIC SCHOOL

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GAURAV PAHUJA