GAURAV SETHI
Quality Assurance Manager
Noida
Summary
QA Manager | IOT |Embedded | AWS Cloud | Automation | Java Selenium | Appium | API |
Quality Assurance/Testing Manager with 15+ years of experience in Information Technology as QA Test Manager, QA Team Lead and QA Analyst (Manual and Automated Testing).
Highly skilled and dedicated Quality Manager with a proven track record of delivery, strong strategic vision, and demonstrated ability to inspire and mentor. Building and managing high-performing QA teams. Proven track record of delivering quality projects within strict timelines and budgets. Strong leadership and communication skills.
To find a challenging position as a QA Manager/QA Director where I can utilize my skills for the benefit of the firm by implementing the latest QA programs to maintain quality standards and ensure legal compliance and client expectations.
Overview
17
17
years of professional experience
6
6
Certifications
Work History
QA Manager
Pentair Water India Pvt Ltd
05.2021 - Current
- Exhibited leadership in managing and interacting with large size teams of technical testing QA professionals 50+ professionals from both onshore and off-shore.
- Extensive experience in Automation Testing, Manual Testing, Firmware Testing, Regression Testing, Functional Testing, User Acceptance Testing, Integration Testing, System Testing, Performance Testing, Sanity testing, Compatibility testing, Security testing and Database Migration Testing of client/server, Mobile and Web Applications
- Hands - on experience in creating QA Test Strategy, QA Test Plans, QA Test Cases and in executing QA Test Cases.
- Extensive experience in Test Management, Test Coordination, Test planning, Resource Management, Risk Management, Vendor Management and Conflict Resolution.
- Experienced in Identifying and implementing QA process improvements to increase overall Product Quality, Productivity and Cost Reduction.
- Extensive experience in building, leading and coordinating competent team.
- Strong team Leadership and Management skills. Experienced in selecting, supervising, and developing Quality Assurance personnel.
- Managed, Motivated and Guided teams to meet project QA deliverables within tight deadlines.
- Excellent Communication, Time Management, Analytical, Problem solving and Technical skills and the ability to work in a team as well as independently.
- Regular meetings with Product Engineering Head/Managers on the Current project status and discussions on the future Roadmaps
- Devised and Developed the Automation framework which suits for Various Testing in QA across IOT Mobile/Web App Automation, CI/CD Pipeline Integration, Firmware Automation Integration, API Integration
- Managing the Resources from Various Vendors, Performance validation, ER/PO raise, Attendance tracking and Leave Management, Candidate evaluation and hiring
- Managing and lead the Technology events.
- APM Tools-New Relic, API testing- Postman/Newman, Test Management- Confluence, Zephyr, Test rail, JIRA, Xray, Jira Service Desk, Performance Testing- JMeter, Tricentis-Neo load
- Setup Employee Goals/KPI, Individual development indicators, Do Performance Reviews and Appraisal cycle.
Lead Quality Assurance
Halma Plc
06.2017 - 05.2021
- Leading, Managing, Mentoring and Assigning the task to the Global Testing Team (Manual and Automation) which also includes educating them on Agile Methodology.
- Performing hands on testing( Manual, Automation, Firmware) on Mobile and Web Apps.
- Tracking Backlog, Defects, Testsets, Tasks, and Tests and for generating the report for the Project status.
- Responsible for final sign-off on all releases, ensuring QA has met a standard which includes regrouping with Development and Professional Services teams to ensure completion of Backlog.
Sr. Quality Assurance
Collaborate Solutions
08.2016 - 06.2017
- Preparing Project Test Strategy by defining the Levels and Types of Testing , Environments , Areas Responsible for testing , Roles and Responsibilities, Testing Project Plan , defect Management Process etc.
- Peer reviewing the QA Test Cases/Scenario for Configuration, Conversion, Integration, and Reporting streams and verifying identified defects through defect tracking tool JIRA.
- Working closely with Global Delivery Test team members, Business analysts and Developers in trouble shooting critical defects and effectively communicating to cross-functional team (Offshore and Near Shore) members on defect resolution
- Execution and Verify Test Results and logging defect in the tool. Perform Functional testing, sanity Test, regression Tests.
- Participating in Daily Scrum Meeting (Agile Projects) and Weekly Meeting (Waterfall Projects) project meeting and providing QA status by highlighting risks, issues, concerns and delays.
Sr. Quality Assurance
Honeywell
06.2011 - 08.2016
- Review and analyze requirements, specifications, and technical design documents, providing timely feedback
- Develop detailed, comprehensive, and well-structured test plans and test cases
- Prioritize and plan testing activities
- Play the role of test engineer: Design, develop, and execute automated tests
- Identify and report issues found, then verify that issues are resolved
- Perform regression testing
Technical Support
Actatek Pte
09.2006 - 06.2011
- Respond to customer inquiries and provide technical assistance through various channels such as phone, email, and chat
- Diagnose and troubleshoot technical issues related to our products or services
- Guide customers through step-by-step solutions and provide clear instructions
- Analyze and understand customer-reported problems to identify root causes
- Collaborate with cross-functional teams to escalate and resolve complex technical issue
- Maintain accurate and detailed records of customer interactions and technical solutions provided
- Contribute to the creation and updating of technical documentation for both customers and internal use
- Stay updated on product features, updates, and enhancements
- Provide feedback to the development OEM on recurring issues and potential improvements
- Conduct training sessions for customers/SI on basic troubleshooting techniques
Education
MBA -
IGNOU
New Delhi 04.2001 -
B Tech - Electronics Instrumentation
UP Technical University
NEW DELHI 04.2001 -
Skills
Quality Assurance-Test proceduresTeam Building and LeadershipProject managementProcess Improvement and Best practicesQA Plan and StrategyStakeholder Risk ManagementAgile/Safe MethodologyBudgeting and Cost ControlAutomation/API/CID-CD Integration
Quality Assurance Expertise
Process Improvement Strategies
Goals Setting
Budget Management
Problem Solving
Certification
Safe 5 Certified Product Owner/Product Manager, 01494429-2587
Technical Summary
Testing Methodologies:
SAFE, Agile, Waterfall, Iterative, V-Model
Technologies / Tools:
JIRA, Zephyr, Confluence, Testrail, X Ray, Selenium Webdriver, Appium, Katalon Studio, Tosca, J Meter, Postman, GIT, , WebLoad, Neoload, Team Foundation Server (TFS), Microsoft Test Manager (MTM), Quickbuild, Mqtt, Bluetooth/Zigbee, JSD.
Languages, OS, Database:
C, C++, SQL, .Net, Java, Python, Node JS, HTML, Java Script and MS - Access, AWS.
Timeline
QA Manager
Pentair Water India Pvt Ltd
05.2021 - Current
Lead Quality Assurance
Halma Plc
06.2017 - 05.2021
Sr. Quality Assurance
Collaborate Solutions
08.2016 - 06.2017
Sr. Quality Assurance
Honeywell
06.2011 - 08.2016
Technical Support
Actatek Pte
09.2006 - 06.2011
MBA -
IGNOU
04.2001 -
B Tech - Electronics Instrumentation
UP Technical University
04.2001 -