Gaurav Sharma
Sales Manager
Mohali
Summary
Accomplished Sales portfolio offering 10 years of experience developing and maximizing quarterly sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Account Manager- Sales
Ingram Micro
01.2023 - Current
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Managing upcountry territory for end customers & partners to leverage HPE Aruba business.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
SALES MANAGER
Arrow PC Network
09.2015 - 12.2023
- Created effective strategies to target new markets after researching and analyzing competitor behavior
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
INSIDE SALES REPRESENTATIVE
VSM Technologies Pvt Ltd
09.2013 - 08.2015
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Set up new accounts, established customer credit, and set up payment methods
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries
- Wrote sales contracts for orders obtained and submitted orders for processing
- Performing Deal registrations for new opportunities with respective OEMs.
FRONT DESK SUPERVISOR
Hilton Hotel
12.2010 - 08.2013
- Created lasting relationships with guests that built loyalty and drove hotel revenue
- Trained new staff on correct procedures, compliance requirements and performance strategies
- Collaborated with F&B Services and Housekeeping team to handle guest requirements from check-in through check-out
- Scheduled and assigned daily work and activities for Front Desk Associates
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
FRONT DESK ASSOCIATE
Sarovar Premiere
12.2009 - 12.2010
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Graduate in B.Sc. Hotel Management - Hotel Management
NIHM (National Institute Of Hotel Management)
High School - undefined
D.A.V Public School
Skills
Certification
Dell-Sales: Server Credential 2020
Accomplishments
- Rewarded for New customer acquisition & Relationship Management for the year 2018-19.
- Recognized as top sales performer by Achieving 84% of bottom-line sale for the year 2019-20.
- Work with a data centric approach & won many DC refresh/ Modernisation orders
- Rewarded as “Customer First” for the year 2021-22.
- Awarded as 'Samurai Warrior' for generating maximum opportunity the Month og Jun'23..
Additional Information
PLAYING GUITAR, SINGING
Mellow & Tranquillity.
Timeline
Account Manager- Sales
Ingram Micro
01.2023 - Current
SALES MANAGER
Arrow PC Network
09.2015 - 12.2023
INSIDE SALES REPRESENTATIVE
VSM Technologies Pvt Ltd
09.2013 - 08.2015
FRONT DESK SUPERVISOR
Hilton Hotel
12.2010 - 08.2013
FRONT DESK ASSOCIATE
Sarovar Premiere
12.2009 - 12.2010
Graduate in B.Sc. Hotel Management - Hotel Management
NIHM (National Institute Of Hotel Management)
High School - undefined
D.A.V Public School
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