GAURAV SHARMA
Gurgaon
Summary
Driven professional with practical experience in market research, data management, and project execution. Proficient in using Microsoft Excel for data analysis and consistently delivering projects on time and within scope.
Overview
2
2
years of professional experience
Work History
Product Executive
Systopic Laboratories Private Limited
Delhi
08.2024 - 12.2024
- Managed the product portfolio for Brand Cilday and Cymet, achieving a 15% year-over-year market growth in the hypertension segment.
- Analyzed customer feedback to identify improvement opportunities, leading to the development of new product features that boosted customer satisfaction by 25%.
- Created a strategic product roadmap aligned with company objectives, ensuring clear direction and focus across teams.
- Developed and implemented a product strategy that increased market share by 15%.
- Spearheaded the development and execution of a product launch plan, resulting in a 25% increase in product adoption.
Associate Service Consultant
PBPartners
Gurgaon
02.2024 - 08.2024
- Managed client inquiries related to policy endorsements, resolving 95% of issues within 24 hours, contributing to high customer retention.
- Processed 20+ endorsement requests daily, including additions, deletions, and vehicle detail changes, maintaining zero errors in documentation.
- Developed and launched a customer service training program, enhancing service quality by 50%.
- Created and implemented customer service policies and procedures, streamlining processes, and improving efficiency.
Internship Trainee
RAJEEV GANDHI CANCER INSTITUTE
Delhi
06.2023 - 07.2023
- Managed and organized data and records of cancer patients, ensuring accuracy and confidentiality.
- Analyzed patient data to identify trends and patterns, developing strong analytical skills applicable to market research.
- Gained experience in data management techniques, ensuring the integrity and reliability of large datasets.
- Developed an understanding of consumer behavior and market trends, with a focus on healthcare, applicable to strategic decision-making in market research.
Education
Master of Science - Biotechnology
Amity University
Noida06-2024
Bachelor of Science - Life Science
Arya PG Cllg
Panipat07-2022
Class XII - CBSE
SDVM School
Panipat03-2018
Skills
- Project management
- Microsoft Excel
- Power BI
- Microsoft Word, PowerPoint
- Data Management
- Market Research and Analysis
- SQL
- Proofreading
- Campaign Management
Accomplishments
- Winner in business presentation competition at intercollege level.
- Gold medal in Inter college Debate Competition.
Languages
- Hindi
- English
Timeline
Product Executive
Systopic Laboratories Private Limited
08.2024 - 12.2024
Associate Service Consultant
PBPartners
02.2024 - 08.2024
Internship Trainee
RAJEEV GANDHI CANCER INSTITUTE
06.2023 - 07.2023
Master of Science - Biotechnology
Amity University
Bachelor of Science - Life Science
Arya PG Cllg
Class XII - CBSE
SDVM School
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