Gaurav Sinha
Pune,India
Overview
16
16
years of professional experience
2
2
Certificates
4
4
years of post-secondary education
Timeline
Assistant Vice President
Barclays
02.2015 - Current
Senior System Administrator
SunGard
11.2008 - 02.2015
Subject Matter Expert
Amdocs
08.2007 - 11.2008
System Engineer
Ambition Management Solutions Pvt. Ltd.
11.2006 - 08.2007
Bachelor of Engineering - Computer Science
Pune University
08.2002 - 11.2006
Summary
Dynamic and techno-savvy Support Manager offering more than 15 years accomplished experience in IT sector across E2E production management.
Skilled in building, developing, and managing a high-performing infrastructure and DevOps team to meet the needs of a rapidly growing and changing business in an even more rapidly changing technology landscape.
Instrumental in leading and executing an effort to integration DevOps on the services that are using cloud platforms; implementing continuous improvement ideas/projects, optimizing the DevOps functions.
Up-to-date on latest industry trends; able to articulate trends and potential clearly and confidently ; good interpersonal skills and communication with all levels of management.
Qualitative experience in client handling/ Application/production support/ People care/Mentoring/Team Management.
Skills
Unix
AWS
Release Engineering
Docker
Kibana / ESaaS
Jenkins
Shelll Scripting
Operations management
Oracle
MQ
Jira
AppD
ServiceFirst
People Management
API and aPaaS
Project Management
Work History
Assistant Vice President
Barclays
Pune, Maharastra
02.2015 - Current
Manage team of 10 resources working on Cloud Production Engineering and APIs running on AWS and private cloud platform.
Experience with AWS - including but not limited to IAM, VPC, Route 53, EC2, S3, CodeBuild, CodeDeploy, Redshift, RDS, CloudWatch, CloudFormation.
Lead MIH/major incident calls and make sure issues are resolved and closed as per bank standards.
Managing stake holders and communications.
Play a significant role in establishing operational processes for a fast-growing distributed cloud platform.
Monitor, analyze, and report performance statistics for cloud hosted environments.
Proficient with various development, testing and deployment tools - Git, Jenkins, Docker, Kubernetes.
Senior System Administrator
SunGard
Pune, Maharastra
11.2008 - 02.2015
Completed reports detailing network and systems performance, costs and downtime issues. Standardized job tasks and trained junior team members on industry best practices and standards.
Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Created patches and solutions to fix bugs in existing applications.
Installation and configuration of Operating System such as Sun Solaris, Linux and HP-UX.
Configuring and Administrating NFS client/server, Telnet and FTP.
Troubleshooting network issues (routing table modifications).
Rebuilding Solaris servers.
Coordinating with security vendors, suppliers, service providers and external resources; analyzing, recommending, installing and maintaining software security applications.
User Administration by creating, maintaining User's accounts and groups, setting up User environments.
Subject Matter Expert
Amdocs
Pune, Maharastra
08.2007 - 11.2008
Carry out day to day billing operation support activities.
Involved in troubleshooting and fixing Informatica failures.
Release and deployment of Informatica components.
Involved in writing Shell scripts for billing.
Billing scripts (shell) changes and support. Monitoring and resolving various failures on various UNIX file systems, Database (ORACLE) and application support.
Monitoring and resolving production file system and table space issues.
Carrying out testing for different taxes and installing them on production.
System Engineer
Ambition Management Solutions Pvt. Ltd.
Noida, UP
11.2006 - 08.2007
Resolved issues and escalated problems with knowledgeable support and quality service.
Optimized networked software and operating systems by applying updates and patches.
Maintained stability, integrity and efficient operation of information systems supporting organizational functions
Education
Bachelor of Engineering - Computer Science
Pune University
Pune 08.2002 - 11.2006
Certification
Amazon Certified Architect Associate