Gaurav Thange
Shipping Line - Process Expert
Kalyan East
Summary
Experienced with process analysis and optimization, driving efficiency and operational excellence. Utilizes problem-solving skills to streamline workflows and ensure compliance. Knowledge of industry best practices and methodologies, fostering collaborative and results-driven environment.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Process Expert – Import Export
CMA CGM SSC PVT. LTD.
09.2017 - Current
- Managed and Lead a Team and ensure high performance and continuous improvement
- Conduct annual performance reviews, create employee
- Manage escalations and root cause investigations for any compliance issues of Logistic, shipping and International trade operations
- Investigation part - risk to the customer experience or escalation email I must address the root cause and constantly seeking ways to solve and improve
- Oversee the preparation and accuracy of Import and Export documentation packages
- Identify vessels on daily basis and ensure by team to complete Import process prior vessel arrival for Australia and New Zealand Imports and Export
- Ensure to generate Custom manifest, Customer Invoice, EIDO (Electronic Import Delivery Order) and NOA, creation of Sales, Purchase orders and IDLE Report with 100% accuracy within deadline
- Communicate with POL, Stakeholders, development Team for dispute case and process related concerns
- Stake holder engagement and Management for Process, Business Improvement and to Improve Process Performance and Improvement
- Co-ordination with Stakeholders to Improve Process Performance and improvement by Performing Audit, Investigation and Preparing weekly and monthly report
- Attending all Emails related to different Queries such as change in POP, confirmation of Invoice, correction of Invoice with charges code or currency and SQ related queries, Invoice Cancelation, Disputes, DND and vendor management
- Investigation and Analysis for Container trace, tracking activity and Customer Disputes by communicating with customer on Email as well as phone call on the basis of target allocated and Represent Root cause for reason for dispute
- Ownership in building & maintaining Visual management Systems as per Process Excellence standards and track and monitor and achieve KPI's related to the process
- Preparing Import and Export Presentation for management and Stakeholders weekly and Monthly meeting or call
- Managing, Guiding, Dividing the tasks, and setting the right priorities for new joiners and team members, Analyze team results and propose possible improvements
- Successfully Two Transition Completed
- Transition of Import Process for two countries from GBSI (PFPPT and NCNOU)
- Country Name – French Polynesia and New Caledonia import
- Project Garuda Contribution of success Award – Landmark Project Highly Appreciated – 2021-22
- Garuda project Award with Samsung Tab – 2022 and Trophy
- Successful completed Train The Trainer – Giving Trainings to New Batch
- Successfully Implemented submitted Idea in kizen for process Improvement – Mass DO Cancelation for Australia and New Zealand Imports
- Current project – OSPM Automation
Finance Associate
Accenture Operations Delivery Pvt. Ltd
04.2015 - 04.2017
- Received transactions data on daily basis and re-organized it for analysis as per the SOP (standard operating procedure)
- Processed the data with the help of the predefined formulae
- Processing All Financial Transactions of Invoicing, Transfers, Refunds, Miscellaneous Transactions
- Auditing the above transactions (Invoices, Refunds), Credit Card Payment Processing
- Hands on experience in Vantage Management System (VMS)
- Verifying & Processing the Medical Insurance Claims after assessment we either pay or deny, route & withdraw claim as per Finops process
- Prepared weekly reports for different departments as per their standard formats
- Working on Priority Project of Montana State Transactions within time limit
Site Supervisor Executive
GK Developers Pvt. Ltd
06.2012 - 11.2014
Education
Building Design Diploma -
CADD Centre Institute
01.2011 - 01.2012
Bachelor of Commerce (B.Com) - undefined
University of Mumbai, Birla College
Skills
Personal Information
- Date of Birth: 03/24/90
- Marital Status: Married
Personality
- Friendly
- Fast learner
- Team worker
- Leadership Quality
Timeline
Process Expert – Import Export
CMA CGM SSC PVT. LTD.
09.2017 - Current
Finance Associate
Accenture Operations Delivery Pvt. Ltd
04.2015 - 04.2017
Site Supervisor Executive
GK Developers Pvt. Ltd
06.2012 - 11.2014
Building Design Diploma -
CADD Centre Institute
01.2011 - 01.2012
Bachelor of Commerce (B.Com) - undefined
University of Mumbai, Birla College
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