Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
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Gaurav Tiwari

Account Manager
Jaipur

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

4
4
years of professional experience

Work History

Account Manager - Sales Specialist

Amazon
11.2021 - Current
  • Seller Onboarding & Strategy: Identified and onboarded high-potential sellers across key categories by analyzing selection gaps and market trends. Created tailored launch plans to address seller challenges and ensure a smooth start on Amazon.
  • Catalog & Selection Management: Helped sellers build strong, unique product catalogs by managing Brand Registry, category approvals, and ungating. Focused on high-conversion and gap-filling selection with the help of IDQ tool.
  • Inventory & Fulfillment (FBA & MFN): Planned and managed inventory strategies for both FBA and MFN models. Improved stock availability, sell-through rates, and reduced defects and out-of-stock risks.
  • Advertising & Promotions: Managed Sponsored Ads, Coupons, Lightning Deals, Best Deals & DOTD. Optimized ad performance by tracking ROAS & ACOS, improving visibility and conversions.
  • Sales Analytics & Profitability: Used Daily Order Tool, SQL (Data Central) and Amazon Business Reports to track sales, traffic and product-level performance. Performed competitor analysis and pricing strategy to improve P&L.
  • Event & Campaign Planning: Led seller strategy for major events (Prime Day, Great Indian Festival) by ensuring inventory readiness, finalizing business plans with key sellers, and executing promotions to achieve GMS targets.
  • Stakeholder & Vendor Management: Worked closely with internal teams and sellers to solve operational issues, ensure compliance, and build strong, long-term partnerships.

Business Development (Account Management)

Flipkart Internet Private Ltd
08.2021 - 11.2021
  • Lead Generation & Sales: Identified and pursued diverse sales leads, tracked contacts, and maintained pipelines.
  • Seller Engagement: Connected with sellers via skilled cold and warm calling, building immediate trust and capitalizing on every opportunity to develop relationships.
  • Account Growth & Retention: Secured, retained, and developed accounts to exceed monthly percentage targets.
  • Revenue Optimization: Implemented profitable pricing structures and strategic discount plans to maximize revenue growth.
  • Product & Market Analysis: Analyzed data for top trending products in SL category, guiding sellers in selecting trending products for GMS enhancement.

Education

B.Tech -

Vivekananda Institute of Technology
Jaipur
05.2015

10+2 -

Subodh Public School
Jaipur

Skills

Seller & Vendor Management, Category & Inventory Optimization, Sales analysis, Project management, Revenue generation, Team Training, Revenue growth, Brand management, Data-driven decision making, Strategic account planning, Client acquisition, Advertising, MS Excel Proficiency Amazon seller growth tools expert

Accomplishments

    Achievements :

  • Promoted from Sales Associate (2021) to Sales Specialist L4 (2024) at Amazon.
  • Delivered ₹110M GMS vs ₹30MM target, driving 9x revenue growth in 2024.
  • Onboarded premium brands (e.g., Postman Oil, Binny Footwear) and high-value sellers (e.g., Maxx Rushabh, Vardhman Marketing).
  • Sustained strong seller performance across major events (May Art, August Art, Great Indian Festival) year over year.
  • Rewards :

  • Awarded the Star of the Month Trophy for three consecutive months(August, September, October) in 2023 and featured on the Wall of Fame for exceptional performance.
  • Runner-Up - HVS Emerging Award (Prime Day 2024) for exemplary performance.
  • Achiever Award & Contest Winner Shield (Summer League 2023).
  • Diwali Full Event Winner Trophy (GIF 2023).
  • North PLS Champ Trophy (Q1 2024).
  • North GMS Champ Trophy (March 2024).

Disclaimer

I hereby declare that the information provided is true to the best of my knowledge. Looking forward to contributing my skills and expertise to a dynamic organization.

Timeline

Account Manager - Sales Specialist

Amazon
11.2021 - Current

Business Development (Account Management)

Flipkart Internet Private Ltd
08.2021 - 11.2021

B.Tech -

Vivekananda Institute of Technology

10+2 -

Subodh Public School
Gaurav TiwariAccount Manager