Gaurav Wadhwa

Process - Perfetti Van Melle.

• Company Overview: Thomas Cook had many ventures, including the invention of the world's package tour in 1841, the first pre-paid hotel coupon in 1868, the creation of the first holiday brochure in 1858, and the conceptualization of the first Travellers Cheques in 1874. In 1881, Thomas Cook started its India operations in Bombay (later renamed Mumbai), and in October 1978, it was christened Thomas Cook (India) Ltd. The company made its first public issue in February 1983, and commenced operations in Mauritius in 2000. In the same year, they acquired the Sri Lanka business from Thomas Cook Overseas Ltd., UK. In 2006, Thomas Cook India Limited acquired LKP Forex Limited, and Travel Corporation (India) Pvt. Ltd. (TCI).
• Handle all domestic and international ticket issuing.
• Refunds and reissuing tickets with GDS software.
• Coordinate with the airline to solve the entire problem.
• Sending all reports on a daily basis.
• Handle all group fare according to booking.
• Handling Visa services.
• Hotel Booking: Domestic and International.
• Train booking.

Process - GMR Group

• Company Overview: In 1989, Satguru Travel was founded in Kigali, East Africa. Understanding the importance of travel, we have established a presence in more than seventy countries worldwide. We are among the foremost travel companies in Africa, with over 5,000 satisfied employees, and a large number of pleased customers. We offer a comprehensive solution to all of your travel-related questions and issues. Proceeding forward with the sole intent of revolutionizing travel, we provide our customers with a unique array of services.
• Handle all domestic and international ticket issuing.
• Refunds and reissuing tickets with GDS software.
• Coordinate with the airline to solve the entire problem.
• Sending all reports on a daily basis.
• Handle all group fare according to booking.

• Company Overview: Since 1989, InterGlobe Enterprises has been bridging gaps between people and markets. Our unswerving commitment to this purpose has allowed us to establish a strong foothold in businesses such as civil aviation, hospitality, travel commerce, and airlines. Over the past three decades, we have continued to expand our vision and become India’s leading, and one of the most respected, conglomerates.
• International customer service chat and email.

• Company Overview: Enter Belair Travel and Cargo, a one of its kind virtual travel marketplace. It's a one stop online travel bazaar that offers all travel related services. On one hand are the suppliers i.e. the airlines, hotels, tour operators, transporters, insurance companies, the forex dealers and on the other are the customers, both B2B. Belair Travel and Cargo is unique in a way because it is a Travel Meta Search site with booking capabilities.
• Taking care North Region of India.
• Calling agents of North India daily 20 call outs those who are not transacting make them transacting.
• Knowledge of all types of ticketing, exchanges, and voiding of tickets In GDS.
• 24/7 Customer Support.
• Entered all the Bills in Excel web pro and Win Yatra.
• Following up with north India travel agents of payment collection on IATA date.
• Helping Travel Agents and Corporate Clients to book Hotels, Airlines, Sightseeing and Transfers according to their customer requirements.

• Company Overview: Enter mysac digitas, a one-of-a-kind virtual travel marketplace. It's a one-stop online travel bazaar that offers all travel-related services. On one hand, there are the suppliers, i.e. The airlines, hotels, tour operators, transporters, insurance companies, and forex dealers are on one side, while the customers are on the other, both B2B. Mysac Digitas is unique in a way because it is a travel meta-search site with booking capabilities.
• Taking care of the North Region of India.
• Calling agents from North India daily for 20 call outs to encourage those who are not transacting to start transacting.
• Helping travel agents and corporate clients to book hotels, airlines, sightseeing, and transfers according to their customer requirements.
• I entered all the bills in Excel Web Pro.
• Following up with North India travel agents on payment collection on the IATA date.
• Process GDS refund.
• 24/7 customer support.

• Company Overview: Enter ezeego1, a one-of-a-kind virtual travel marketplace. It's a one-stop online travel bazaar that offers all travel-related services. On one hand, there are the suppliers, i.e. The airlines, hotels, tour operators, transporters, insurance companies, and forex dealers are on one side, while the customers, both B2B and B2C, are on the other. Ezeego1 is unique in a way because it is a travel meta-search site with booking capabilities.
• Everything is related to accounts.
• Tools I use to work on Win Yatra.
• Following up with North India travel agents on payment collection on the IATA date.