Gaurav Yadav

I served as a TAC engineer for Cisco.isco

• Proficient in managing and troubleshooting Cisco Catalyst series
  switches, including Catalyst 9200, 9300, 2960, 3850, 4500, 6500,
  6800, IE 1000, IE 2000, and IE 3000.
  Expertise in Switch Firmware Upgrades, ensuring minimal
  downtime and enhanced network performance.
  Software and Hardware troubleshooting.
  Experienced in preparing Root Cause Analyses (RCAs).
  Skilled in problem-solving and replicating customer issues in lab
  environments to identify and resolve complex network problems.
  Network Troubleshooting: Connectivity Issues, Latency, ARP, ICMP,
  EtherChannel and Port Channel Configurations, QoS, DHCP, IP
  Device Tracking (IPDT), DHCP Snooping, Dynamic ARP Inspection
  (DAI), VLAN, Inter-VLAN routing, Spanning Tree Protocol (STP), TCP
  and UDP.
  Platform Troubleshooting: Firmware upgrades, password recovery,
  PoE, high CPU utilization, MAC flap, Smart Licensing, packet
  drops/output drops, Virtual Switching System (VSS), Stacking and
  packet capture (SPAN, EPC, and RSPAN) using Wireshark.
  Understanding of Routing: Static Routing, EIGRP, OSPF, BGP

-I served as an L-2 TAC support engineer for RAY.

Proficient in managing and troubleshooting RAY Wireless and Edge devices.

Wi-Fi Access Points:

• R6A-E
• R6B-O
• R6B-C
• R6A-O
• R6A-C

Edge Gateways:

• Edge Nano
• Edge Atom
• Edge Micro
• Edge Mini
• Edge Small
• Edge Medium
  Expertise in Firmware Upgrades, ensuring minimal
  downtime and enhanced network performance.
  Software and Hardware troubleshooting.
  Experienced in preparing Root Cause Analyses (RCAs).
  Skilled in problem-solving and replicating customer issues in lab environments to identify and resolve complex network problems.
  Network Troubleshooting: Connectivity Issues, Latency, Configuration assistance.

• I provided training to domestic as well as international students for CCNA theoretical and practical.
• Additionally, I have taken multiple industrial visits & Workshops of Colleges and Universities