Gaurav Kumar Ray

• Spearheaded the specification and architecture design for a Maintenance server application.
• Expertly deployed system applications via TOMCAT, ensuring seamless integration and functionality
• Managed cybersecurity measures, implementing HTTPS, LDAP, LDAPS, Syslog, NTP, Kerberos, WSUS, and SNMP v3 for robust security.
• Administered server virtualization and configuration, including RHEL server hardening and VM management with VMware vSphere and ESXi.
• Executed Active Directory and Windows Server administration, managing user accounts and GPO policies for optimal system performance.
• Resolved complex technical problems related to applications and architecture.
• Created detailed documentation of application designs and processes.
• Conducted thorough requirements gathering for hardware configurations, collaborating closely with the development team on product evolution.

• Achieved an exceptional attendance record with punctual and prepared work arrival.

• Enhanced customer satisfaction by adeptly resolving L2 production issues.

• Successfully met same-day SLA objectives, bolstering operations and client support.

• Provided tailored application support, understanding and addressing diverse customer needs from companies like Humana, CGI, HCSC, Aetna, Anthem, Metlife, Assurant, etc.

• Managed pre and post-patching activities for automation systems, coordinating with deployments and updates.

• Collaborated with development, system, server, and DBA teams to rapidly resolve production and database server issues.

• Addressed high-severity incidents by liaising with helpdesk and major incident teams, mitigating SLA risks.

• Installation of Docker engine in windows and Linux
• Pulling and pushing Docker images from Docker hub
• Creating Docker file
• Creating own Docker images
• Creating and Running Docker containers
• Deploying web app in Docker containers using HTTPD.