Gaurav Roy Choudhury
Technical Lead Infrastructure Services
Delhi/NCR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Associate Consultant
Tata Consultancy Services (TCS)
New Delhi
06.2014 - Current
- Planning and executing data migration projects across datacentre. Migrated 10 PB of data at disaster recover site for media client. Migration accomplished by replication and cloning method.
- Configuring and monitoring AWS S3 cloud backups.
- Complete transition and handover of storage and backup tower from other IT support companies.
- Creating and updating SOP(Standard operating procedure) documents.
- Maintaining product lifecycle management of storage and backup hardware infrastructure.
- Monthly capacity reporting and forecasting.
- Mentored and guided employees to foster proper completion of assigned duties.
- Initiated timely response to emails, voicemails and written correspondence.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Assisted with new hire processing and existing training programs.
IT Infrastructure Engineer
Accenture Services Limited
Kolkata
10.2012 - 06.2014
- Managed and monitored installed systems for highest level of availability.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Storage Provisioning from IBM XIV Storage, Hitachi Command
Suite(HCS),EMC Clarion ,Netapp C-Mode storage arrays - Configuration and monitoring of storage replication in Netapp and IBM XIV arrays.
- As part of Transition team, created necessary documentation and
uploaded same in central repository. - Liaise with various vendors such as (Hitachi, Netapp, IBM, Brocade
and EMC) for technical and hardware support case.
Software Engineer
Wipro Technologies Limited
Bangalore
06.2008 - 10.2012
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Installing latest build on servers, verifying defect fixes.
- Joining Servers to domain, Creation of Quorum (Cluster disk) disk, Performing Cluster validation and creation of failover cluster.
- Also worked as data storage engineer -level 2 which involves resolving problems on storage arrays, worked for Storage Product support and solution supporting SAN product - (Clariion CX and CX4).
Education
Master of Computer Applications - Computer Science And Programming
BIT Mesra
Kolkata 06.2005 - 06.2008
Bachelor of Computer Applications - Computer Science And Programming
BIT Mesra
Kolkata 06.2002 - 06.2005
Skills
- SAN and NAS Management
- Netapp Storage
- Pure Storage
- EMC Storage
- Brocade SAN Switch
- AWS
- Team Management
- Technical Support
- Employee Evaluation
Disaster Recovery Planning
Team Leadership & Development
Product Life Cycle Management
Reporting capabilities
Certification
ITIL 2011 Foundation Certificate in IT Service Management Certification
Timeline
NetApp Certified Hybrid Cloud Administrator
03-2023
AWS Certified Cloud Practitioner
08-2022
IELTS - English - Band 7
06-2021
ITIL 2011 Foundation Certificate in IT Service Management Certification
02-2015
Associate Consultant
Tata Consultancy Services (TCS)
06.2014 - Current
IT Infrastructure Engineer
Accenture Services Limited
10.2012 - 06.2014
Software Engineer
Wipro Technologies Limited
06.2008 - 10.2012
Master of Computer Applications - Computer Science And Programming
BIT Mesra
06.2005 - 06.2008
Bachelor of Computer Applications - Computer Science And Programming
BIT Mesra
06.2002 - 06.2005