Gaurav Shakergayen
Senior Technical Consultant
Bhopal
Summary
Digital transformation leader on Salesforce architecture with an overall 11+ Years of IT industry experience. For the last 11+ Years I had worked on multiple Salesforce engagements in various capacities as a Technical Architect, Technical Lead and Project Lead. Performed business Analysis for client and designed effective technology solutions. Throughout my career, I have worked across a variety of domains and have built software products on Salesforce platform.
Overview
12
12
years of professional experience
8
8
Certifications
Work History
Senior Technical Consultant/ Tech Lead
BT Consumer , Salesforce
04.2022 - Current
- Working on Omnistudio development for telecom client from UK.
- Learning Omnistudio and specifically Order Management Module.
- Understanding and learning Omnistudio and Order Management which can enable me to enhance functional knowledge on Telecom architecture.
- Working on designing solution for assigned stories , get them reviewed and develop a solution using Omnistudio tools.
- Leading team of 4 developers handling code reviews, deployments and making sure build is stable all the time for the team.
Senior Consultant/Tech Lead
Santander Bank ,Deloitte
09.2019 - 04.2022
- Successfully build and deployed Major releases on Salesforce.
- Planned for bigger Deployments for Team which has resulted in defect free deployment.
- Mentored Junior Team member and built a team from scratch with zero nCino knowledge.Mentored and motivated team to achieve individual and company goals.
- Successfully implemented nCino LOS for Bank from scratch.
- Implemented integrations with third party systems.
- Lead team for 10+ Sprints have delivered multiple major/minor releases with utmost client satisfaction.also coordinated with clients and technical architects from other vendors including Salesforce, CTS for requirement gathering and design solutions on a day to day basis.
- Have worked on multiple Salesforce RFPs.
- Organized and facilitated overall release and sprint planning - including daily scrum calls, review/demos and retrospectives.
- Recruitment of salesforce resources, staff management and supervision of team members.
Salesforce Consultant
Regions Bank , Deloitte
03.2017 - 09.2019
- Engaging with Business for the requirement gathering and clarifications.
- Developed Apex classes, Triggers and Apex Controllers, Created Workflow Rules, Approval Process, Complex Formula Field, Process Builder and Validation Rules.
- Worked on REST API integration to get the details from third party.
- Worked on Custom Metadata Type, Custom Settings and Custom Labels. Maintained user's roles, security profile, permission sets and sharing rules.
- Worked on nCino configurations from scratch.
- Have designed Branching strategy for the client on Azure devops and helped client in deploying 21 Sprints together defect free.
- Trained clients on how to use different dev-ops tools.
System Engineer
Ericsson , TCS
07.2015 - 03.2017
- Successfully understood and transformed metratech billing system to Java application which was in dot net.
- Successfully implemented Sprint boot application from scratch using MyBatis as a database.
- Worked on microservices architecture.
- Successfully implemented REST based integrations with UI application.
Senior System Engineer
Telstra , Infosys
10.2011 - 07.2015
- Successfully worked on the functional flow of ASMS Amdocs service manager suite and worked as Java Developer
Education
Bachelor of Engineering - Computer Science
Lakshmi Narain College of Technology & Science
Bhopal 07.2007 - 2011.06
Skills
Salesforce
Additional Information
● Responsible for collaborating with client / onshore counterparts for requirement gathering, converting them to technical designs and overall delivery.
● Architect designs keeping in view salesforce platform abilities and limitations, governor limits and best practices.
● Served as a project lead for the implementation of Santander bank, Commercial Banking (LOS) platform from scratch to implementation and delivery. Worked with business, functional and technology client partners to defined product requirement and integration points.
● Defined internal project naming convention, coding guidelines and ensured code quality.
● Highly skilled and successful in coaching, mentoring and leading technical, project management and leadership teams
● Responsible for maintaining the sprint velocity and target monthly billable deliverables.
● Mentored and motivated team to achieve individual and company goals.
● Designed DevOps strategy for branching and sandbox management.
● Part of the recruitment panel for Salesforce .
Certification
Certified Application Architect
Timeline
Senior Technical Consultant/ Tech Lead
BT Consumer , Salesforce
04.2022 - Current
Senior Consultant/Tech Lead
Santander Bank ,Deloitte
09.2019 - 04.2022
Salesforce Consultant
Regions Bank , Deloitte
03.2017 - 09.2019
System Engineer
Ericsson , TCS
07.2015 - 03.2017
Senior System Engineer
Telstra , Infosys
10.2011 - 07.2015
Bachelor of Engineering - Computer Science
Lakshmi Narain College of Technology & Science
07.2007 - 2011.06
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