GAURAV SINGH CHAUHAN
Khatima
Summary
Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments.
Overview
2
2
years of professional experience
Work History
Food and Beverage Associate
GRAND HYATT GURGAON
GURGAON
12.2022 - Current
- Ensured all dishes were presented attractively before serving to customers.
- Maintained safe food handling practices to prevent germ spread.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided excellent customer service to guests in a timely and professional manner.
- Prepared workstations with ingredients and tools to increase efficiency.
- Assembled and served meals according to specific guest requirements.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Replenished condiments at tables as needed or requested by customers.
- Prepared and served drinks and food items according to company standards.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed inventory checks on a daily basis to ensure availability of necessary supplies.
- Greeted customers upon arrival and took their orders promptly and courteously.
- Greeted and seated customers in a timely and friendly manner.
- Addressed and resolved customer complaints to ensure satisfaction.
- Provided exceptional service that reflected restaurant standards and core values.
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Processed payments and handled cash, credit, and debit transactions with accuracy.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Set tables for upcoming meals by following food service guidelines.
- Filled and served various beverages for customers.
Education
DEMPLOMA IN HOTEL & TOURISM MANAGEMENT - Hotel Management
GOVERNMENT INTER COLLAGE JHANKAT
JHANKAT,UTTRAKHAND06-2022
Skills
- Food safety
- Meal preparation
- Customer service
- Order management
- Beverage service
- Cash handling
- Menu knowledge
- Attention to detail
- Communication skills
- Allergen awareness
- Communication
- Adaptability and resilience
- Order accuracy
- POS system operation
- Dining room organization
- Dining room setup
- Table setting
- Inventory management
Affiliations
I LIKE TO PLAY CRICKET AND VOLLYBALL MOST ,BUT I LOVE TO PLAY ANY SPORTS WHERE WE CAN MOVE PHYSICALLY.I ALSO LIKE TO READ COMICS .
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Food and Beverage Associate
GRAND HYATT GURGAON
12.2022 - Current
DEMPLOMA IN HOTEL & TOURISM MANAGEMENT - Hotel Management
GOVERNMENT INTER COLLAGE JHANKAT