GAURAV VERMA
Mumbai
Summary
Accomplished banking professional with extensive experience in branch management, sales, and wealth management across leading financial institutions. Proven track record in achieving strategic objectives, enhancing customer satisfaction, and driving business growth through effective team leadership and market trend analysis. Expertise in business analysis, risk assessment, and investment strategy development, with a strong focus on compliance with regulatory standards. Adept at fostering client relationships and optimising sales methods to maximise profitability. Career goal: to leverage comprehensive financial expertise to further enhance organisational success and client satisfaction.
Overview
16
16
years of professional experience
Work History
BRANCH MANAGER
AXIS BANK
MUMBAI
04.2024 - 01.2026
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives. Achieving the targets given in various parameters, such as CASA growth, as well as growth in asset balances, both retail and SME.
- Performed regular audits of financial records in order to ensure accuracy.
- Implementation of risk management procedures to minimize risk exposure and maximize profitability.
- Complied with company policies and RBI regulations.
- Business Analysis though various tools such as Tableau and Power BI
Branch Manager
KOTAK MAHINDRA BANK
MUMBAI
11.2022 - 04.2024
- Ensured compliance with company policies and regulatory requirements consistently.
- Analyzed market trends to identify new business opportunities and potential client segments.
- Led branch sales team in achieving targeted sales goals and enhancing customer satisfaction.
- SME client servicing and collections of dues in a timely manner. Monitoring the credit portfolio of SMA accounts as per RBI guidelines.
BRANCH HEAD
ICICI BANK
MUMBAI
04.2018 - 11.2022
- Managed branch operations and ensured compliance with company policies.
- Evaluated borrower creditworthiness through detailed financial analysis and documentation review.
- Ensured compliance with applicable laws and regulations related to consumer lending activities.
- Ensure branch profitability through CASA growth and minimizing NPA levels through timely recovery of installments.
wealth manger
ICICI BANK
MUMBAI
08.2015 - 03.2018
- Led client meetings to review financial goals, investment performance, and adjust strategies as needed.
- Fostered relationships with clients, providing regular updates on asset management strategies and addressing any concerns.
- Prepared and presented investment strategies to potential investors, tailoring services to fit needs.
- Grew and maintained client base to maximise revenue.
- Developed tailored investment strategies for high-net-worth clients, maximising returns and minimising risks.
- Exposure to different financial assets ranging from mutual funds,equity tp fixed income portfolio.
- Achieved client financial objectives within agreed timescales.
- Assessed clients' financial status, objectives and risk tolerance to devise customised risk policy.
SALES MANAGER CASA AND WEALTH PRODUCTS
ICICI BANK
MUMBAI
04.2013 - 03.2015
- Led sales team to cultivate client relationships and expand market presence for HNI CASA accounts and wealth management products such as MF,PMS,AIF,LI.
- Implemented CRM tools to streamline customer interactions and data management.
- Mentored junior sales staff to strengthen team capabilities and performance.
- Optimised sales methods to best acquire, develop and retain customers.
SALES MANAGER -BUSINESS ACCOUNTS
ICICI BANK
MUMBAI
04.2011 - 03.2013
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Onboarding business accounts and also providing them with all the allied banking solutions.
- Enhanced due diligence and KYC compliance.
Deputy Manager
icici bank
08.2009 - 03.2011
- Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
- Handled customer complaints, resolving issues with professionalism to maintain high satisfaction levels.
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
- Coordinated with the manager to develop and implement policies that improved customer service standards.
Education
Diploma - TREASURY AND RISK MANAGEMENT
IIBF
MUMBAI07-2018
MBA - Banking And Finance
MANIPAL UNIVERSITY
MUMBAI06-2011
PGDB - Banking And Finance
MANIPAL UNIVERSITY
BANGALORE07-2009
Skills
- Business analysis
- Market trend analysis
- Customer relationship management
- Team leadership and mentoring
- Negotiation
- Client relationship management
- Risk assessment
- Investment strategy development
- Financial analysis
- Portfolio management
- Sales management
- Customer satisfaction
CERTIFICATE
- NISM-VA
- PMS XXI A
- IRDA
- CBAP
- BUSINESS ANALYST
Affiliations
- Playing Guitar
- Cricket
- Volleyball
Timeline
BRANCH MANAGER
AXIS BANK
04.2024 - 01.2026
Branch Manager
KOTAK MAHINDRA BANK
11.2022 - 04.2024
BRANCH HEAD
ICICI BANK
04.2018 - 11.2022
wealth manger
ICICI BANK
08.2015 - 03.2018
SALES MANAGER CASA AND WEALTH PRODUCTS
ICICI BANK
04.2013 - 03.2015
SALES MANAGER -BUSINESS ACCOUNTS
ICICI BANK
04.2011 - 03.2013
Deputy Manager
icici bank
08.2009 - 03.2011
Diploma - TREASURY AND RISK MANAGEMENT
IIBF
MBA - Banking And Finance
MANIPAL UNIVERSITY
PGDB - Banking And Finance
MANIPAL UNIVERSITY