GAUTAM KUMAR
Assistant Manager
Central
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
HDFC Bank
10.2024 - Current
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition
- Implemented a customer relationship management CRM system to personalise service and enhance customer engagement.
- Developed and maintained relationships with key clients, resulting in increased loyalty and repeat business.
- Analysed sales data to identify trends, forecast demand and set targets for the sales team
- Resolved customer complaints with professionalism, turning dissatisfied customers into brand advocates.
Telemarketing Executive
Tata Asa Life
05.2023 - 09.2024
- Tracked daily progress against assigned goals for the successful completion of projects.
- Provided pricing information, answered queries, and obtained customer feedback regarding product features, and benefits.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals
- Generated sales by prospecting leads, cold calling, and negotiating advantageous deals
Data Entry Intern
ADVIDS
12.2022 - 04.2023
- Reviewed discrepancies in data received and identified potential issues or errors.
- Analyzed reports to identify any excess in data entry, corrected any incompatibilities if necessary.
- Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately
- Adhered strictly to quality assurance measures while performing assigned tasks
Education
.
04.2001 -
Skills
- Customer relationship management
- Sales forecasting
- Operations management
- Decision-making
- Time management
Personal Information
- Date of Birth: 09/25/00
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Assistant Manager
HDFC Bank
10.2024 - Current
Telemarketing Executive
Tata Asa Life
05.2023 - 09.2024
Data Entry Intern
ADVIDS
12.2022 - 04.2023
.
04.2001 -
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