Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic
Gautam Nagpal

Gautam Nagpal

Infrastructure Support Engineer
Noida

Summary

Cloud Engineer with 7+ Years of experience in designing, optimizing, and managing cloud infrastructure on Microsoft Azure and hybrid environments. Skilled in automation, identity and access management, networking, and disaster recovery. Proven track record of reducing costs, improving system reliability, and enhancing security through infrastructure automation and cloud-native solutions.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Cloud Engineer

Control Risks
12.2023 - Current
  • Cloud Optimization & Cost Management
    -     Led Azure environment optimization, driving efficiency and cost savings.
    - Reduced infrastructure costs through decommissioning orphaned VMs, disks, and snapshots, and implementing storage lifecycle management policies.
  • Automation & Scripting (PowerShell)
    -     Automated user management processes for the Service Desk team, reducing manual overhead.
    - Developed automation scripts for VM provisioning/deprovisioning and Azure whitelisting across services (Storage Accounts, Key Vault, NSG, SQL).
    - Streamlined network upgrades by automating deployment of VNGs, LNGs, and S2S tunnels.
  • Identity & Access Management
    -     Managed Azure AD B2C tenant, ensuring secure identity and access control for applications.
    - Oversaw certificate management, app registrations, and enterprise application integrations in Azure.
    - Administered O365 services including Exchange, SharePoint, and Teams to support enterprise collaboration.
  • Infrastructure & Operations
    -     Implemented Azure Update Manager to automate patching for both Azure VMs and on-premises servers.
    - Configured and managed frontend URLs via Azure Application Gateway and Cloudflare.
    - Applied and managed Cloudflare WAF rules and DNS for secure and reliable application access.
  • Networking & Security
    -     Managed Virtual Network Gateways (VNG), Local Network Gateways (LNG), and Site-to-Site VPN tunnels.
    - Configured NSGs, VNets, and Subnets aligned with project infrastructure requirements.
    - Gained working knowledge of Versa Devices and Versa Director for network management.
  • Backup & Disaster Recovery
    Implemented Azure Backup and Disaster Recovery solutions to enhance data protection and business continuity.
  • Collaboration & Handover
    -     Partnered with Development teams to support project handovers from an infrastructure perspective.
    - Working knowledge of Nasuni Management Console for managing Hyper-V hosted shared drives.

Infrastructure Support Engineer

Capgemini
05.2022 - 12.2023
  • Building VM's for different project teams using Azure helper, Terraform and PowerShell.
  • Working knowledge of creation of Docker Images and pushing to Azure container registries.
  • Basic Knowledge of creation of Azure architecture diagrams for new infrastructure requirements.
  • Working knowledge of managing Azure Kubernetes service for static and dynamic infrastructure.
  • Maintaining 200+ Windows virtual machines using Azure monitor.
  • Working knowledge of conducting cost optimization activities at various azure provided services.
  • Working knowledge on Azure services i.e VM, Azure Backup, Azure monitor, alerting, Update management, Load balancer, Application insights, Vnet, NSG, App registration.
  • Package creation Using Chocolatey and deploying using PS.
  • Managed and monitored windows systems for highest level of availability.
  • Working knowledge on internal and external certificate renewals.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Follow ITIL methodology and keep project stakeholders aware about proceeding.
  • Working on tickets, tasks, incidents and service requests, within SLA as per SLA matrix.

Azure Administrator

Tata Consultancy Services Ltd
10.2017 - 11.2021
  • Working and building end to end solutions/plans like scaling of VMs, rebuilding VMs in Azure, migrating VMs to different storage account/ virtual network
  • Maintaining and building Azure Load balancer as per requirement of Application Team
  • Working with Windows Servers 2012R2 and 2016 related issues and troubleshooting
  • Knowledge and Hands-on on API Management, modifying Inbound and outbound policies
  • Managing Azure Vault Backup for all servers in Environment
  • Recovery of VM via Snapshot of OS Disk/VM
  • Working with PowerShell or Azure CLI to deploy the Virtual machines if required
  • Worked with Azure AD and Active Directory related services
  • Knowledge on deploying Pipeline in Azure DevOps
  • Working on Azure Policy to specifically restrict the actions for ASM classic deployment machines
  • Implemented Cost Optimization and cost saving techniques in existing environment
  • Working with user-based access requests
  • Troubleshooting of servers / Microsoft Azure issues based on basis of Incidents
  • Maintaining compliance for all types of servers and client environment
  • Worked on Hyper-V Environment for troubleshooting issues on windows servers
  • Regularly conduct walk-throughs in order to showcase developments and review meetings to resolve issues
  • Follow ITIL methodology and keep project stakeholders aware about proceeding
  • Working on tickets, tasks, incidents and service requests, within SLA as per SLA matrix
  • Implement Incident CI, SR forms and change template in ServiceNow for better end-user support
  • Created SOPs, SIPs, high level and low-level documents for Microsoft Azure.

Education

Bachelor of Technology - Electronics And Instrumentation Control

YMCA University
Faridabad
05.2017

Skills

PowerShell, Terraform, Azure Cli

Azure: Iaas, Paas, AD & Azure AD

O365 Services

Windows Server Administration

Security: Cloudflare and Defender

Docker and Kubernetes Service

ITSM Tool : Service Now

Mentoring & Training

Affiliations

Certifications:

  • Microsoft Azure Administrator Associate (AZ-104)
  • Installation, Storage and Compute with Windows Server 2016 (70-740)

Additional Information

  • Place: Noida
  • Address : Sector 16-B, Greater Noida West, 201309

Timeline

Cloud Engineer

Control Risks
12.2023 - Current

Infrastructure Support Engineer

Capgemini
05.2022 - 12.2023

Azure Administrator

Tata Consultancy Services Ltd
10.2017 - 11.2021

Bachelor of Technology - Electronics And Instrumentation Control

YMCA University

Similar Profiles

CREATE PROFILE
Gautam NagpalInfrastructure Support Engineer