Gayathri M
BANGALORE
Summary
Dynamic professional with a proven track record at IKEA INDIA PVT LTD, excelling in sales support and customer service. Demonstrated ability to drive growth and develop strong customer relationships, enhancing satisfaction and loyalty. Skilled in teamwork and adept at leveraging record-keeping abilities to surpass sales goals, showcasing a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
IKEA INDIA PVT LTD
SALES
BANGALORE
02.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
SALES CO WORKER
BANGALORE
02.2022 - 03.2023
- Promoted available products and services to customers during service, account management and order calls.
- Supported sales team members to drive growth and development.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
Education
BBA - Digital Marketing
SOUDARYA INSTITUTE OF MANGEMENT
BANGALORE06-2016
Skills
- Sales support
- Customer service
- Record keeping
- Teamwork
Languages
English
First Language
Timeline
IKEA INDIA PVT LTD
SALES
02.2023 - Current
Customer Service Representative
SALES CO WORKER
02.2022 - 03.2023
BBA - Digital Marketing
SOUDARYA INSTITUTE OF MANGEMENT
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