Summary
Overview
Work History
Education
Skills
Websites
Core Product Skills
Domains
Languages
Timeline
Generic

GAYATHRI MADHUSUDHANAN

Cochin

Summary

Dynamic Product Manager with 8+ years of experience and a proven track record at JTSi India, excelling in product strategy and stakeholder management. Expert in Agile methodologies, I drive successful product launches and enhance user experiences. Passionate about cross-functional collaboration, I leverage tools like Jira and Figma to deliver impactful solutions that meet business goals.

Overview

9
9
years of professional experience

Work History

Product Manager

JTSi India
05.2024 - Current
  • Own two enterprise products: Customer Engagement Platform (campaigns, automation, customer touchpoints) and CRM Platform (lead management, customer lifecycle, reporting).
  • Lead end-to-end product ownership from requirement gathering to release.
  • Conduct stakeholder discussions to identify business needs, gaps, and enhancements.
  • Create and maintain PRDs, feature specifications, user stories, and acceptance criteria.
  • Work closely with engineering, QA, and design teams to ensure timely and high-quality delivery.
  • Manage product backlogs, prioritize features, and plan sprints aligned with business goals.
  • Conduct product demos for internal stakeholders and external clients.
  • Support UAT, bug triage, and post-release improvements.

Project Manager

Millennium EBS
05.2022 - Current
  • Led development of a Payments Application and a Unified Communication Platform from scratch.
  • Owned project planning, scope management, timelines, risk mitigation, and delivery.
  • Translated business requirements into Epics, User Stories, and Tasks.
  • Facilitated daily stand-ups, sprint planning, retrospectives, and reviews.
  • Created wireframes and mockups to support feature clarity.
  • Delivered regular status reports (daily/weekly/monthly) to stakeholders.
  • Ensured on-time, high-quality releases with complete documentation.

Product Manager

Kimp.io
08.2021 - 04.2022
  • Led product development for a CRM and an Employee Management System.
  • Defined product vision and roadmap in collaboration with internal stakeholders.
  • Managed product backlogs and coordinated closely with engineering teams.
  • Conducted detailed product testing and ensured readiness for release.

Product Manager

2Base Technologies
08.2019 - 12.2020
  • Gathered and documented client requirements into feature lists and SRS documents.
  • Created product roadmaps, estimates, and demos to guide development.
  • Worked with the business development team during project negotiations and closures.

Product Consultant – Hexnode MDM

Mitsogo
09.2018 - 04.2019
  • Acted as a bridge between clients and engineering teams, translating business needs into technical documentation.
  • Conducted feasibility discussions and implementation planning.
  • Led Partner Relationship Management, including contract creation and partnerships.

Front-Level Consultant

McAfee
06.2017 - 09.2018
  • Analyzed customer issues and identified potential solutions.
  • Collaborated with service providers and internal teams to resolve concerns.
  • Trained new hires and supported quality improvement initiatives.

Education

B.Tech - Computer Science & Engineering

Rajagiri School of Engineering & Technology
01.2017

Skills

  • Product roadmapping
  • Requirement gathering
  • User story creation
  • Product backlog management
  • Stakeholder engagement
  • Agile methodologies
  • Project planning
  • Cross-functional collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Product development
  • Agile software development

Core Product Skills

  • Jira
  • Confluence
  • Notion
  • Trello
  • MS Office

Domains

  • CRM
  • Customer Engagement
  • FinTech
  • Chatbots
  • SaaS

Languages

English
Proficient (C2)
C2
Malayalam
Native
Native

Timeline

Product Manager

JTSi India
05.2024 - Current

Project Manager

Millennium EBS
05.2022 - Current

Product Manager

Kimp.io
08.2021 - 04.2022

Product Manager

2Base Technologies
08.2019 - 12.2020

Product Consultant – Hexnode MDM

Mitsogo
09.2018 - 04.2019

Front-Level Consultant

McAfee
06.2017 - 09.2018

B.Tech - Computer Science & Engineering

Rajagiri School of Engineering & Technology
GAYATHRI MADHUSUDHANAN