GAYATHRI MADHUSUDHANAN
Cochin
Summary
Dynamic Product Manager with 8+ years of experience and a proven track record at JTSi India, excelling in product strategy and stakeholder management. Expert in Agile methodologies, I drive successful product launches and enhance user experiences. Passionate about cross-functional collaboration, I leverage tools like Jira and Figma to deliver impactful solutions that meet business goals.
Overview
9
9
years of professional experience
Work History
Product Manager
JTSi India
05.2024 - Current
- Own two enterprise products: Customer Engagement Platform (campaigns, automation, customer touchpoints) and CRM Platform (lead management, customer lifecycle, reporting).
- Lead end-to-end product ownership from requirement gathering to release.
- Conduct stakeholder discussions to identify business needs, gaps, and enhancements.
- Create and maintain PRDs, feature specifications, user stories, and acceptance criteria.
- Work closely with engineering, QA, and design teams to ensure timely and high-quality delivery.
- Manage product backlogs, prioritize features, and plan sprints aligned with business goals.
- Conduct product demos for internal stakeholders and external clients.
- Support UAT, bug triage, and post-release improvements.
Project Manager
Millennium EBS
05.2022 - Current
- Led development of a Payments Application and a Unified Communication Platform from scratch.
- Owned project planning, scope management, timelines, risk mitigation, and delivery.
- Translated business requirements into Epics, User Stories, and Tasks.
- Facilitated daily stand-ups, sprint planning, retrospectives, and reviews.
- Created wireframes and mockups to support feature clarity.
- Delivered regular status reports (daily/weekly/monthly) to stakeholders.
- Ensured on-time, high-quality releases with complete documentation.
Product Manager
Kimp.io
08.2021 - 04.2022
- Led product development for a CRM and an Employee Management System.
- Defined product vision and roadmap in collaboration with internal stakeholders.
- Managed product backlogs and coordinated closely with engineering teams.
- Conducted detailed product testing and ensured readiness for release.
Product Manager
2Base Technologies
08.2019 - 12.2020
- Gathered and documented client requirements into feature lists and SRS documents.
- Created product roadmaps, estimates, and demos to guide development.
- Worked with the business development team during project negotiations and closures.
Product Consultant – Hexnode MDM
Mitsogo
09.2018 - 04.2019
- Acted as a bridge between clients and engineering teams, translating business needs into technical documentation.
- Conducted feasibility discussions and implementation planning.
- Led Partner Relationship Management, including contract creation and partnerships.
Front-Level Consultant
McAfee
06.2017 - 09.2018
- Analyzed customer issues and identified potential solutions.
- Collaborated with service providers and internal teams to resolve concerns.
- Trained new hires and supported quality improvement initiatives.
Education
B.Tech - Computer Science & Engineering
Rajagiri School of Engineering & Technology
01.2017
Skills
- Product roadmapping
- Requirement gathering
- User story creation
- Product backlog management
- Stakeholder engagement
- Agile methodologies
- Project planning
- Cross-functional collaboration
- Effective communication
- Problem solving
- Time management
- Product development
- Agile software development
Core Product Skills
- Jira
- Confluence
- Notion
- Trello
- MS Office
Domains
- CRM
- Customer Engagement
- FinTech
- Chatbots
- SaaS
Languages
English
Proficient (C2)
C2
Malayalam
Native
Native
Timeline
Product Manager
JTSi India
05.2024 - Current
Project Manager
Millennium EBS
05.2022 - Current
Product Manager
Kimp.io
08.2021 - 04.2022
Product Manager
2Base Technologies
08.2019 - 12.2020
Product Consultant – Hexnode MDM
Mitsogo
09.2018 - 04.2019
Front-Level Consultant
McAfee
06.2017 - 09.2018
B.Tech - Computer Science & Engineering
Rajagiri School of Engineering & Technology