Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gayatri Dahiya

Training Manager (Learning & Development)
Kharar,PB

Summary

Innovative Training Manager and marketing professional with vast experience in Training, Marketing, Digital Learning and Customer Relationship management process that has included business development & various support roles, ensuring SUCCESS OF ORGANISATION. 16 Years of Practical Experience and Dedicated work Ethics.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Training Manager (Learning & Development)

IFB Industries Ltd
Mohali
03.2011 - Current
  • Formulating & Executing Trainings at -Chandigarh, Himachal & Haryana territory to ensure the sales training to be delivered effectively. (Handling team of 10 Sales Managers/10 6 TSR's/ 90+ CSR's)
  • Accountable for all Training related needs for Sales Team, Exclusive IFB Stores, MBO/LFR's for all level of employees.
  • Driving sales initiatives & achieve desired targets with overall responsibility of Branch with Branch Manager.
  • Conducting competition analysis by keeping abreast of market trends & competitors to achieve market share metrics.
  • Timely Update of all Training records, Feedback of Product quality to factory , Maintenance of Training center.
  • Ensure Online Learning for all employees & also Conducting activities to encourage people and generate ideas & business.
  • Attending customers at their place to understand their satisfaction level about company products.

FIBCOM India Ltd
06.2007 - 03.2011

FIBCOM INDIA LIMITED is engaged in design and manufacture of optical networking equipment and management systems in technical collaboration with Tellabs Denmark A/S. The company has emerged as a leader & major contributor to the broadband revolution in India and provides SDH & DWDM system solutions to all major telecom operators all over India. It is India's first company to set up local manufacturing and development facilities for latest SDH & fiber optic-based products and Network Management Solutions. (NMS).Roles & Responsibilities -

  • Provisioning & Commissioning of Electrical Circuits with the help of Network management system, Testing of SDH Systems, Software testing on ATE, testing of Optical, Electrical, Ethernet cards.
  • Testing, Monitoring, Maintenance of SDH Networks TELLABS Equipment’s.
  • Working on Tellabs NM2100 Craft Terminal, 6300 Extended Craft Terminal for testing of NE’s.
  • Checking Synchronization in system.

Education

MBA - CRM & Retail Management

IIBM Institute of Business Management
Meerut Road, New Delhi
04.2013 - 04.2014

Diploma - Electronics & Communication Engineering

BPSMV
Khanpur
01.2004 - 01.2007

Skills

    Training and Team Management

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Accomplishments

  • Awarded for Kaizen (Idea Implemented for faster system testing by creating a tool) @ Fibcom India Limited.
  • Awarded as Employee of the month and Best Performing Trainer (for maintaining the consistent team performance.

Timeline

MBA - CRM & Retail Management

IIBM Institute of Business Management
04.2013 - 04.2014

Training Manager (Learning & Development)

IFB Industries Ltd
03.2011 - Current

FIBCOM India Ltd
06.2007 - 03.2011

Diploma - Electronics & Communication Engineering

BPSMV
01.2004 - 01.2007
Gayatri DahiyaTraining Manager (Learning & Development)