GAZI MAMOONUR ALAM
SENIOR NETWORK ENGINEER
Bengaluru,KA
Summary
Adept Senior Network Engineer with a proven track record at NTT DATA, specializing in reducing downtime and enhancing network efficiency through expert troubleshooting and WAN architecture design. Skilled in Network Troubleshooting and SD-WAN Technologies, complemented by strong verbal and written communication abilities. Demonstrated success in leading teams and implementing best practices to drive operational excellence. Successful Senior Network Engineer accomplished in managing enterprise-wide networks for large-scale operations. Plan, implement and continuously improve infrastructure and controls to stay on top of changing operational and security demands. Expert in disaster recovery and business continuity planning. Results-driven Network Engineer with 6+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SENIOR NETWORK ENGINEER
NTT GLOBAL PVT. LTD(NTT DATA)
08.2022 - Current
- Improved system reliability through proactive monitoring of network performance metrics and capacity planning initiatives.
- Reduced downtime for essential systems by proactively identifying and resolving network issues.
- Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs.
- Monitored network activities to quickly detect and resolve operational issues.
- Cisco devices troubleshooting.
- Cisco device hardware replacement.
- IOS upgradation and backup of the devices.
- Troubleshooting with user facing issues related to network.
- Perform network activities, which include hardware and software upgrades, device configuration, and port configuration.
- Troubleshot complex multi-vendor network service provider issues.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Acquired and maintained advanced knowledge of networking protocols.
- Implemented WAN and LAN designs
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
NETWORK ENGINEER(L1 SUPPORT)
Dimension Data (Part of NTT Global)
05.2019 - 08.2022
- Monitoring of network devices of global clients.
- L1 support, troubleshooting, and end-to-end follow-up of incidents raised.
- Fulfillment of service request.
- Tools used daily: APG, ITSM, ServiceNow, Putty.
- Assisted with implementation and support of network monitoring tools.
- Troubleshot complex multi-vendor network service provider issues.
NETWORK ENGINEER(L1)
CBT INFOTECH
01.2018 - 05.2019
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for network devices like switches, routers, and MPLS links.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Data analysis, problem management, reporting, and review meetings as per client requirement.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Handling and managing a NOC team of 20+ engineers.
Education
CISCO CERTIFIED NETWORK ASSOCIATE - ROUTING AND SWITCHING
CISCO CERTIFICATION
04.2001 -
BACHELORE OF ENGINEERING - Electronics And Communications Engineering
M.V.J COLLEGE OF ENGINEERING
Bengaluru, India 04.2001 -
Skills
Network Troubleshooting Expertise
Certification
Cisco Certified Network Associate(CCNA)
Timeline
Cisco Certified Network Associate(CCNA)
01-2024
SENIOR NETWORK ENGINEER
NTT GLOBAL PVT. LTD(NTT DATA)
08.2022 - Current
NETWORK ENGINEER(L1 SUPPORT)
Dimension Data (Part of NTT Global)
05.2019 - 08.2022
NETWORK ENGINEER(L1)
CBT INFOTECH
01.2018 - 05.2019
CISCO CERTIFIED NETWORK ASSOCIATE - ROUTING AND SWITCHING
CISCO CERTIFICATION
04.2001 -
BACHELORE OF ENGINEERING - Electronics And Communications Engineering
M.V.J COLLEGE OF ENGINEERING
04.2001 -
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