Chakradhar Reddy Gangyada
Management Trainee
Hyderabad,TG
Summary
Dedicated professional with exceptional problem-solving abilities. Offering 5 years of experience in devoted to balancing customer and company needs to drive profits and process improvements
To secure a challenging career where I can effectively implement my expertise for the growth of the organization and improve my skills for delivering value.
Overview
6
6
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Management Trainee
Genpact
Hyderabad, Telangana
08.2021 - Current
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs
- Being a Senior Relocation Accounting Auditor (RAA), audits to the relocation expenses of the clients and vouching those against their company polices to determine and provide the authenticity of the incurred expenses
- Generating the required reports and publishing to client on, bi-weekly, and monthly basis to ensure the quality expectation was above the agreed SLA's
- As a Yellow belt certified in Lean Six Sigma from Genpact, conduct lean awareness classes and perform brainstorming sessions inorder to generate Ideas which helps in improving the Cycle time, Customer Satisfaction and streamlining the process by reducing the process variations to maximize the revenue
- As a Management Trainee, leading currently team of 5 Full time Employees (F.T.E's) under my portfolio, ensuring the daily targets are met without compromising the quality of the work
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
- Assisted established management staff with operational oversight, business development and process improvement strategies
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
Process Developer
Genpact
Hyderabad, Telangana
05.2018 - 08.2021
- Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
- Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
- Received and reviewed incoming relocation documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Presented process improvement plans and new process proposals to higher management committee.
Process Associate
Genpact
Hyderabad, Telangana
05.2016 - 05.2018
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Coordinated with team in developing project plans for prioritized initiatives.
- Developed standard operating procedures and document workflows for current and future process steps.
- Conducted training and change management processes to improve operations.
Education
General
Vivekananda Degree College
Hyderabad 03.2015 - 04.2016
Commerce
Sri Gayathri Junior College
Hyderabad 01.2011 - 02.2013
SSC -
Vision Model High School
Hyderabad 01.2000 - 01.2011
S.S.C - undefined
Skills
Financial Management
Resource Allocation
Operations support
Strategic planning
Process improvements
Project support
Accomplishments
- Flexibility and adaptability, Learning Attitude, Unimpeachable Team Player
- Ability to work under pressure without compromising on quality of work, Capable of Owning and delivering the responsibilities within Committed time frame
- Achievements: Top scorer in NATS conducted by Indian Accounting Association (IAA) Holder of Yellow belt in Lean Six Sigma Holder of 7 Star Lean ace certificate in Lean Digital
- First person in receiving 25 Bravo awards form Client End (Reward and recognition program) conducted In US.
- Received 24 consecutive EE (Exceeded Expectation) Rating from Genpact management, First Analyst in the account to achieve that unassailable Milestone
Certification
Yellow Belt In Six Sigma
Yellow Belt In Sigma
- Provided 25+ Lean Ideas which delivered more than $10000 business impact
- Was part of green belt project and assisted in key phases to deliver the outcome of the project
Timeline
Management Trainee
Genpact
08.2021 - Current
Process Developer
Genpact
05.2018 - 08.2021
Process Associate
Genpact
05.2016 - 05.2018
General
Vivekananda Degree College
03.2015 - 04.2016
Commerce
Sri Gayathri Junior College
01.2011 - 02.2013
SSC -
Vision Model High School
01.2000 - 01.2011