Geeta Arava
Security Delivery Associate Manager
Summary
Forward-thinking Operations Specialist bringing 18 years of expertise in Active Directory, Entra ID and Windows Administration. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Onprem Active Directory.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Associate Manager
Accenture India
05.2020 - Current
- Designed and implemented IAM solutions using Azure AD and Entra ID, ensuring alignment with security and compliance standards
- Architected scalable identity management frameworks, integrating Azure AD with on-premises and third-party systems
- Defined and enforced Role-Based Access Control (RBAC) to manage user access across cloud and hybrid environments
- Managed identity lifecycle, including provisioning, role assignments, and deactivation, ensuring seamless user access
- Implemented Multi-Factor Authentication (MFA) and Conditional Access
- Developed and enforced identity governance policies to ensure compliance
- Led the integration of Azure AD Connect for hybrid identity synchronization, ensuring consistency across platforms
- Provided technical leadership and training on IAM best practices for internal teams and cross-functional stakeholders
- Collaborated with security teams to integrate threat detection and incident response mechanisms in IAM systems
- Drove automation of IAM workflows to improve operational efficiency and reduce manual intervention
- Conducted audits and reviews of Azure AD and Entra ID roles and permissions to ensure adherence to security policies
- Managed IAM projects, ensuring timely delivery, minimal disruption, and continuous improvement of identity management systems
- Provided expert-level support and troubleshooting for Active Directory issues, ensuring minimal downtime and maintaining seamless user authentication and access
- Providing guidance to the team in day-to-day activities
- Creating shift rosters for effective scheduling
- Managing resources in a 24
- 7 operational environment
- Proactively resolving critical issues to ensure uninterrupted operations
- Facilitating client meetings by presenting monthly statistics
Senior Consultant
Capgemini Consultancy Services
06.2017 - 05.2020
- Worked as Transition SPOC for new customers
- Executed Active Directory computer migration to new forest
- Performed AAD connect upgrades
- Worked on DC promotion, Demotion, Metadata Cleanup
- Comfortable with infrastructure of Active Directory utilizing standard practices strategies and protocols
- Support and manage Active Directory Database, OU and FSMO roles
- Resolved DNS and DHCP scope related issues
- Maintaining and troubleshooting ADFS and AD connect in present environment
- Creating, Modifying and updating Relying Party Trusts
- Good Experience in ADS, FSMO, Group Policies, DNS, Replications
- Created PS scripts and batch files to automate various activities to ease the work
- Raised and completed Service Improvement plans
- Preparing and maintaining Team’s monthly shift roster
- Worked on various projects during the tenure
ITO Svc Delivery Consultant
DXC Technology - Hewlett Packard Enterprise
01.2017 - 05.2017
- Executed Active Directory computer migration to new forest
- Configured Group Policy Objects to create a secure Windows Infrastructure
- Managed international domain of all servers according to PCI regulations facilitating automation and documentation
- Troubleshooting Certificate related issues
- Resolved DNS and DHCP scope related issues
- Managing and troubleshooting ADFS and AD connect in present environment
- Experience in Dell Tools like CADD, Quest, Enterprise Reporter, RMAD
- User Migrations through ADMT
- Participated in Schema upgrade activities
- Good Experience in ADS, FSMO, Group Policies, DNS, Replications
- Created PS scripts and batch files to automate various activities to ease the work
- Managing sites and site link
- Supported DR setup and planning
- Preparing and maintaining Team’s monthly shift roster
System Engineer – Active Directory Services
KPIT
09.2014 - 01.2017
- Work on L2 level incidents and help team to resolve low level issues
- Verify and fix infrastructure vulnerabilities
- Troubleshooting Active Directory Replication issue
- Work on day to day service requests raised by customers
- Perform changes as per the request
- Driving team for closing Security Health checks, Patching and Vulnerabilities well before the due date
- Assist in various migration activities
- Use scripting skills to automate bulk requests
Operations Lead Specialist
IBM India Pvt Ltd
04.2011 - 05.2014
- Participate in Active Directory Migration activities
- Work on L3 level incidents and help team to resolve low level issues
- Resolving Active Directory Replication and Trust related issues
- Resolving all type of infrastructure related issues
- Implement Service Requests raised by customers
- Single point of contact for all the incidents managed by the team
- Following ITIL process to provide superior customer satisfaction
System Operation Lead Specialist
IBM India Pvt Ltd
10.2007 - 03.2011
- Single point of contact for task assignment
- Commissioning and decommissioning of servers
- Preparing and performing sanity checks on the build
- Resolving customer reported Active Directory incidents
- Ensuring there are no non-compliances for the account
- Participated as active member during Audit, to provide all documents to Auditor during Internal and externals audits
- Arranging & chairing weekly team meetings, focusing on targets & achievements
- Determining, scheduling and running of Security Patches and hot fixes for Critical Windows NT, 2000, 2003 and 2008 servers
- Received Bravo award for maintaining zero non-compliance for continuous 5 months
System Operation Senior Specialist
IBM India Pvt Ltd
12.2006 - 10.2007
- Service Pack and critical hot fixes patch installation on the Windows Servers
- Troubleshooting faulty Tape drive issues
- To inform Local hands & feet about the loading of tapes in the library so as to ensure Weekly/Monthly backup are done without any media issues
- Raise Change based on the situation like Emergency Change in BMC Remedy Tool
- Performing User ID Management following QEV, CBN and PAR process
- Followed the SLA plans and plan out activities for the system maintenance in off SLA period
Trainee
Rixyncs Inc.
01.2006 - 10.2006
- Analysis, design and coding, manual testing
Education
B.E - CSE
C.S.I.T
01.2002 - 12.2005
DIPLOMA - undefined
Government Polytechnic College
01.1999 - 12.2002
10th class examination - undefined
Senior Secondary School
01.1999 - 12.1999
Skills
Active Directory
Technical Certifications
- SC-300 Microsoft Identity and Access Administrator, 06/01/22
- MS-100 Microsoft 365 Identity and Services, 02/01/21
- IBM ITIL certified, 08/01/13
- Managing and maintaining a Microsoft Windows Server 2003 Environment, 05/01/11
- Installing, Configuring, and Administering Microsoft Windows XP Professional, 06/01/08
Awards Recognition
- Accenture, ACE Award, 09/01/21, Accenture Celebrate Excellence
- Accenture, GEM Award, 12/01/20, Client Quarter Award
- Capgemini, Spot Award, 09/01/17, Excellent performer Award.
- KPIT, Cheers Award, 01/01/16, Excellent performer Award.
- HPE, Spot Award, 09/01/15, Customer satisfaction Award
- HPE, Spot Award, 02/01/15, Quarterly appreciation Award
Pan Details
AJSPA3706G
Personal Interests
- Visiting new places
- Singing and Dancing
- Organize Team building activities
Personal Information
- Passport Number: N3240703
- Husband's Name: Srinath Arava
- Date of Birth: 02/02/84
- Gender: Female
- Marital Status: Married
Timeline
Associate Manager
Accenture India
05.2020 - Current
Senior Consultant
Capgemini Consultancy Services
06.2017 - 05.2020
ITO Svc Delivery Consultant
DXC Technology - Hewlett Packard Enterprise
01.2017 - 05.2017
System Engineer – Active Directory Services
KPIT
09.2014 - 01.2017
Operations Lead Specialist
IBM India Pvt Ltd
04.2011 - 05.2014
System Operation Lead Specialist
IBM India Pvt Ltd
10.2007 - 03.2011
System Operation Senior Specialist
IBM India Pvt Ltd
12.2006 - 10.2007
Trainee
Rixyncs Inc.
01.2006 - 10.2006
B.E - CSE
C.S.I.T
01.2002 - 12.2005
DIPLOMA - undefined
Government Polytechnic College
01.1999 - 12.2002
10th class examination - undefined
Senior Secondary School
01.1999 - 12.1999
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