Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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GEETA KUMARI

Noida

Summary

Dynamic and detail-oriented Financial Analyst with over 7 years of experience in financial analysis and accounts receivable. Proven track record of using analytical skills to enhance financial processes and boost operational efficiency. Seeking to leverage expertise in data analysis, including advanced Excel and Power BI, to drive impactful insights and decisions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Financial Analyst (AR)

Genpact
Greater Noida, India (Remote)
03.2020 - Current
  • Led a project aimed at optimizing the accounts receivable collection process, reducing the average collection period by 10%, which significantly improved the company's cash flow.
  • A new dispute resolution protocol was developed and implemented to handle payment discrepancies more efficiently, decreasing the number of unresolved disputes by 10% within the first six months.
  • Assist the Accounting department in the analysis of month-end related to cash collection, returned payments, chargebacks, rebates, disputes, remittance advice, and managing paperwork in bad debt collection, check refund, and account reconciliation.
  • I consistently achieved monthly targets by reducing past due accounts by 10%, decreasing the SPD (Serious Past Due) rate by 1%, and maintaining currency levels above 95%.
  • Led a team and managed daily reports to monitor collection activities, ensuring that targets were consistently met.

Senior Associate

Zomato Media Private
Gurugram
04.2018 - 09.2019
  • Orchestrated a comprehensive review and restructuring of the end-to-end logistics operations, enhancing operational efficiency by 25%, reducing costs and improving service delivery.
  • Initiated and led a program focused on reducing incidents of fraud among contracted drivers, achieving a 30% reduction in fraud cases, enhancing company reputation and reliability.
  • Finalize detailed process creation/improvement plans, formulate new/revised SOPs for ground teams, and develop performance monitoring mechanisms.

Customer Support Specialist

IDP Education
Gurgaon, India
08.2015 - 02.2018
  • Implemented feedback from supervisors to continuously improve performance and enhance customer care skills.
  • Generated weekly and monthly reports to highlight customer service performance and measure milestones.
  • Assisted students with inquiries to provide effective counseling for admissions to universities abroad.
  • Responded to student requests, offering excellent support and tailored recommendations to address needs.

Education

Bachelor of Science - B.Tech

Jayoti Vidyapeeth Women's University
Jaipur, India
07-2014

Skills

  • Software Proficiency: SAP, Advanced Excel, and Power BI
  • Financial Reporting
  • Collections
  • Payment processing
  • Customer Relations
  • Time Management
  • Account reconciliation

Certification

Advanced Excel Essential for Data Analysis

Data Visualization & Dashboard Essentials

Power BI Developer

Languages

English
First Language
Hindi
Upper Intermediate (B2)
B2

Timeline

Financial Analyst (AR)

Genpact
03.2020 - Current

Senior Associate

Zomato Media Private
04.2018 - 09.2019

Customer Support Specialist

IDP Education
08.2015 - 02.2018

Bachelor of Science - B.Tech

Jayoti Vidyapeeth Women's University

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GEETA KUMARI