Shiva Kumar. S
Process Associate
Bangalore
Summary
Skilled Consultant skilled in client oversight, issue resolution and business presentation. Impressive capability for juggling multiple tasks and projects within deadlines and delivering quality suggestions. Focused on helping resolve business issues and capitalize on development opportunities. Experienced Process associate accomplished in completing tasks quickly and cost-effectively. Over 2 years of progressive experience as knowledgeable and talented employee.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Consultant
24/7 Intouch
Bangalore
06.2022 - Current
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Identified key areas in need of improvement and implemented plans to rectify issues.
Process Associate
Alorica Pvt Ltd
Bangalore
11.2020 - 06.2022
- Identified and resolved process issues to drive optimal workflow and business growth.
- Generated reports detailing findings and recommendations.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Process Associate
Megaopes Solutions
Bangalore
06.2019 - 05.2020
- Identified and resolved process issues to drive optimal workflow and business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Education
Bachelors in Commerce - Financial Accounting
Innova Institiute of Management And Science
Bangalore 04.2016 - 04.2019
Skills
MS Office
undefinedTimeline
Senior Consultant
24/7 Intouch
06.2022 - Current
Process Associate
Alorica Pvt Ltd
11.2020 - 06.2022
Process Associate
Megaopes Solutions
06.2019 - 05.2020
Bachelors in Commerce - Financial Accounting
Innova Institiute of Management And Science
04.2016 - 04.2019
Hobbies
Sports and movies.
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