Geetika Dhawan
Associate Analyst - Sales Program & Strategy
New Delhi,Delhi
Summary
Airline Corporate Product Management Professional with expertise in sales analysis, loyalty marketing, customer service and operational support. Capable of undertaking complex responsibilities, work in teams and achieve the desired results with a diligent mindset and disciplined approach. Skillful in improving business processes, reporting trends and drawing insightful recommendations.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Associate Analyst - Sales Program & Strategy
United Airlines Inc.
Gurugram, Haryana
10.2019 - Current
- Managing a portfolio of 34K SME customers accounting $1.5B in sales revenue.
- Prepare comprehensive documentation of business processes and design training aids for future references
- Prepare presentations for United leadership and internal stakeholders.
- Focus on validating and improving/streamlining the business processes that will reduce the manual effort
- Collaborate with senior leadership and key stakeholders across departments providing assistance in data related requests.
- Gather and organize data from various sources using SQL
- Perform Quantitative analysis of Sales data and highlight patterns and relationships.
- Present and Monitor complex data by designing multiple reports, product performance dashboard and corporate recovery tracker on data visualization tools (PowerBI)
- Managing an Internship project with students from one of the top university in U.S. to enhance our go to market strategy.
- Rolling promotion campaigns to targeted customers to reach/grow our customer base
Business Analyst
Evalueserve
Gurugram, Haryana
07.2018 - 09.2019
- Associated with Evalueserve as part of the Sustainability Research Team, providing Environmental, Social, Governance (ESG) research support to global ESG rating agencies, ESG Index providers and industry bodies
- Evaluated the environmental, Social and Governance (ESG) strategy of companies across sectors
- Collected quantitative and qualitative data from annual / corporate social responsibility / code of conduct reports and websites of the companies
- Wrote structured summary /critique on overall ESG performance of a company
- Developed and facilitated ESG training modules
- Conducted evaluations of 100+ publicly traded companies on the management of respective ESG risks
- Formed a fun-council team for a team of 50+ employees for organizing fun events and teambuilding activities
Education
Master of Arts - Economics
AMITY SCHOOL oF ECONOMICS, AMITY UNIVERSITY
Noida 07.2016 - 05.2018
Bachelor of Arts - Economics
DEEN DAYAL UPADHYAY COLLEGE, DELHI UNIVERSITY
07.2013 - 05.2016
Skills
Analytics and research
Timeline
Associate Analyst - Sales Program & Strategy
United Airlines Inc.
10.2019 - Current
Business Analyst
Evalueserve
07.2018 - 09.2019
Master of Arts - Economics
AMITY SCHOOL oF ECONOMICS, AMITY UNIVERSITY
07.2016 - 05.2018
Bachelor of Arts - Economics
DEEN DAYAL UPADHYAY COLLEGE, DELHI UNIVERSITY
07.2013 - 05.2016
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