GEO GEORGE
Kasaragod
Summary
Results-driven professional with 1 year of experience. Seeking a dynamic position to leverage my skills, education, and passion for contributing to the growth and success of a progressive organization. A proactive problem solver with a passion for continuous learning and staying updated with industry trends. Dedicated to achieving professional excellence and making a positive impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Account Manager
Trivial Chapter
KOCHI
03.2024 - 08.2024
- As a Client Account Manager, I consistently exceeded targets and provided outstanding service to clients obtaining visas for Portugal, Spain, and Greece
- My role involved ensuring client satisfaction and streamlining the visa process, which enhanced customer experience and contributed to the company's success in these regions
- Consistently exceeded sales and service targets while managing client accounts for visa applications to Portugal, Spain, and Greece
- Provided exceptional customer service, guiding clients through the visa application process with attention to detail and personalized support
- Managed client accounts and ensured customer satisfaction by providing timely responses to inquiries.
Sales Executive Cum Teller
SANTAMONICA GLOBAL FOREX
KOCHI
10.2022 - 02.2024
- As a Sales Executive cum Teller at Santamonica Forex, my role encompassed both sales and financial transactions
- I was responsible for assisting customers with foreign exchange services, including currency exchange and remittances
- Additionally, I actively engaged in sales efforts and my daily tasks involved conducting financial transactions, providing excellent customer service, and meeting sales targets, contributing to the company's growth and customer satisfaction
- Developed and implemented sales strategies to meet customer needs and increase revenue.
Student Counselor
CIGMA MEDICAL CODING ACADEMY
KOCHI
02.2023 - 09.2023
- As a student counselor at Cigma Medical Coding, I provided guidance and support to students pursuing medical coding careers
- My role involved offering one-on-one counseling sessions, facilitating group discussions, and assisting students in setting and achieving their academic and career goals
- I maintained student records, organized relevant workshops, and ensured students' understanding of medical coding programs and industry standards, all aimed at promoting their success in this specialized field
- Developed and implemented individual counseling plans for students with academic, social, and emotional concerns.
IELTS Quality Assurance Analyst
SANTAMONICA STUDY ABROAD
KOCHI
09.2021 - 10.2022
- In my role with the IELTS team at Santamonica Study Abroad, I specialized in booking and guiding students through the IELTS examination process
- I was responsible for scheduling test dates, assisting students with registration, and providing guidance and support to help them prepare for the IELTS exam
- My focus was on helping students achieve their English language proficiency goals and facilitating their journey to study abroad
Documentation Officer
SANTAMONICA STUDY ABROAD
KOCHI
09.2021 - 10.2022
- As a Documentation Officer at Santamonica Study Abroad, I was responsible for managing and organizing crucial documentation related to student visa applications and university admissions
- I ensured that all paperwork was accurate, complete, and submitted in a timely manner to facilitate a smooth application process for our students
- Reviewed and updated existing documentation to ensure accuracy and compliance with regulations.
Education
Bachelor of Business Administration - Administration
NAVAJYOTHI COLLAGE
Cherupuzha, Kerala01.2021
PLUS TWO - Humanties
HOLY CROSS SCHOOL
Danewala, Punjab01.2018
Skills
- Microsoft Excel
- Google Sheets
- Upselling expertise
- Client communication
- Grievance expertise
- Interpersonal communication
- Marketing and sales strategies
- Sales techniques
- Strategic Planning
- Client Relationship Management
Certification
- 8TH WEALTH MANAGEMENT CONVENTION, 2020, AMERICAN ACADEMY OF FINANCIAL MANAGEMENT INDIA
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Accomplishments
- SOUTH INDIAS TOP IELTS BOOKING TEAM, 5 STAR ACHIEVEMENT
Disclaimer
- I solemnly declare that the information in this resume is true to the best of my knowledge and belief.
Timeline
Client Account Manager
Trivial Chapter
03.2024 - 08.2024
Student Counselor
CIGMA MEDICAL CODING ACADEMY
02.2023 - 09.2023
Sales Executive Cum Teller
SANTAMONICA GLOBAL FOREX
10.2022 - 02.2024
IELTS Quality Assurance Analyst
SANTAMONICA STUDY ABROAD
09.2021 - 10.2022
Documentation Officer
SANTAMONICA STUDY ABROAD
09.2021 - 10.2022
Bachelor of Business Administration - Administration
NAVAJYOTHI COLLAGE
PLUS TWO - Humanties
HOLY CROSS SCHOOL
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