GEO THOMAS
Bengaluru
Summary
Ability to work calmly under pressure to meet tight project deadlines to deliver quality services. An effective time manager with the ability to multi-task Expertise in Computer Aided Facilities Management (Concept 500) and ERP Software (Microsoft AX System) Service delivery, execution and resource management as per the SLA and KPIs of the FM contracts. Ability to manage the operational cost as per the budget, and to ensure the payments are made on time. Planning and implementation of the preventive maintenance program for the assets as per the O&M Manuals and ASHRE Standards. Knowledge in the Authority Regulations, Building Fire Safety codes and NFPA Standards. Condition Survey report preparations, Building Initial snagging and DLP management Ensure safety in Operations as per the HSE standards and company safety policies Keeping good relationships with the Clients for the benefit of the future business. Sound knowledge of Facilities Systems for high raise buildings and large operational projects- Electrical, Plumbing, Air-conditioning and Heating systems, Civil and Carpentry jobs. Knowledge in Specialized systems and contracts management as per SLA and KPI - Central Battery System, Fire alarm System, Firefighting Systems, BMS Systems, Diesel Generators, Boilers and Hot water Generators, Sewage and water treatment plants, BMU's and ELV Systems (CCTV, Access Control, PA and Video Intercom Systems), UPS, Fire Suppression Systems & Deluge Systems, Lifts, VFDs & PLC Panels.
Overview
17
17
years of professional experience
Work History
Deputy Manager- Facilities & Supply Chain
NILGIRIS (Future Group)
04.2022 - 06.2025
- Develop policies & procedures to ensure operations are maintained as per the company standards.
- To ensure the team is well equipped with morality and true value required for the development of organization.
- To maintain and look after the warehouse Facilities and Offices as per standards.
- Ensure the PPMs are conducted and the Assets are maintained to meet up the operations requirement.
- Manage and control the entire service and operational activities and team for the standards required to meet up B2B business requirements.
- Manage inventory as well as warehouse, transportation, and Logistics staffs and other logistics processes as per the business requirements.
- Ensure the manpower are maintained as per the operational requirements by coordinating with the service providers.
- Develop new strategies to streamline processes and reduce cost.
- Ensure that quality, quantity, customer satisfaction, and financial commitments are met.
- Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements.
- Partner and communicate with manufacturers, suppliers, and customers.
- Working knowledge of logistics and inventory software.
- Create and manage budgets.
Maintenance Manager
Air Mech Engineers PVT.LTD
Hyderabad
04.2018 - 09.2021
- Develop maintenance policies & procedures to ensure implementation of maintenance programs accordingly.
- Track expenses and oversee the budget for maintenance.
- Document and prepare daily progress reports and maintenance logs.
- Carry out inspections of the facilities and MEP systems to identify areas of improvements and ensure to fix it in time.
- Plan and manage all repair and installation activities.
- Managing emergency and breakdown calls are attended in well manner with stipulated response time.
- Allocate workload and supervise upkeep staff.
- Monitor equipment, spares and tools inventory and place orders when necessary and within the budget.
- Manage relationships with contractors and service providers.
- Ensure all department workers adhere to the safety policies and procedures.
- Identify areas for improvements to management and maintenance worker staffs.
Facilities Manager
DAMAC Properties Co. LLC
Dubai
10.2017 - 03.2018
- Company Overview: Luxury Facilities Management LLC
- Manage and control the entire service and operational activities/deliveries of Hospitality and Residential buildings under direct FM responsibility including Mechanical, Electrical, Plumbing, Fire and Civil Engineering, cleaning, security and Specialist services in the most effective manner.
- Create and Develop yearly Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with minimized downtime.
- Production of the periodic progress reports as required and agreed with the board members.
- Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining high degree of morals and quality of service.
- Act as the direct customer-facing representative of the assigned building or geographical Operational area in dealing with the customer for day-to- day operational requirement.
- Attending to client meetings as required, find meaningful remedial/corrective actions when responding to client complaints, Escalate matters beyond the operational responsibility to top management.
- Design and develop standard operational procedures taking into account health and safety, quality and environment concerns and providing safe working environment for all the staffs and sub-contractors.
- Fully responsible for ensuring proper surveying, preparing of snag reports, taking over and managing DLP and warranties of all new facilities falling within the assigned building or geographical operational area.
- Luxury Facilities Management LLC
Asst: Facilities Manager
Concordia-DMCC Facility Management
Dubai
11.2012 - 09.2017
- Managing the Total FM services of High Raise buildings which comprises of both residential and commercial buildings and submitting the FM monthly reports to clients.
- Day to Day Operational Management across the Business- Supervision, Planning, Organizing and leading the team to perform as per the company policies and contract service level agreements and reporting to Operations Manager accordingly.
- Specialized service provider's contracts management (through CAFM) managing for all the projects by defining Service Level Agreements and setting Key Performance Indexes.
- Conducting the operational/ management meetings with the clients to ensure all the requirements are met up as per contract obligations.
- Providing leadership and support to the team of Engineers, Supervisors & Technicians and providing feedbacks to Senior Management for the continuous improvement of the service levels and standard of the organization.
- Preparing the Mobilization plan process templates for each of the new contracts across the business and to ensure smooth handover of the projects.
- To make sure internal Quality assurance programs which covers the Operational Aspects such as PPM, PPE, Compliance with HSE requirements, Grooming Standards and other training programs for the team are conducted.
Senior Facilities Engineer
Concordia - DMCC Facility Management
Dubai
11.2009 - 11.2012
- Maintained the on demand work order control systems and monitored the preventative maintenance on the MEP Assets as per the O&M Manuals.
- Conducting the meetings with the clients and subordinates on regard to the operation of the Facilities and executing them accordingly.
- Assisted the clients and planned ways for cost reduction and improved efficiency in terms of energy conservation and value added services.
- Monitor maintenance staff productivity levels and providing trainings for continuous developments for the Technical and soft skills.
- Ensure the required building consumables and MEP critical stock levels are maintained across for all the projects.
- Prepares, negotiates and administers specialized system contractors and monitor their contract deliveries are as per the service level agreements.
- Trouble shooting any crucial breakdown complaints and providing the technical support for the team to retain the operation with minimal impact on service.
- Monitoring the fit out activities to ensure the building is operating as per the HSE and operational standards.
- Ensured that the operations are carried in accordance with the Health, safety and environmental regulations.
- Coordination with the civil defense and emergency respond teams during the facility emergencies; ensures the team is ready and well trained to handle any such incidents in timely manner.
Duty Engineer
DREAM Hotel Group
Cochin
01.2009 - 11.2009
- Member of pre-opening team to ensure the smooth handover of the hotel from the project.
- Assisted Chief Engineer for the smooth operation of the Engineering Department.
- Planning of Preventive Maintenance of the assets and implementing it accordingly.
- Regulating the cost of the department according to the budget requirements.
- Overseas the breakdown maintenance of the machineries within certain time limits.
- Scheduled the time frame for delivery and updated all the purchase orders.
- Organized the data and track systems and updated it regularly.
- Conducting training programs to the team.
- Preparing the Monthly and Weekly reports for the operations.
- Assisting Technical team for trouble shooting and root cause analysis.
- Ensure the staffs are maintaining proper grooming standards.
- Ensure the stocks are maintained to meet up the emergency and reactive maintenance.
- Coordination with other front and back office departments to ensure smooth Hotel operations as per the standard stipulated.
Executive Engineer
Radisson Plaza Resort and SPA
India
06.2008 - 01.2009
- Company Overview: Under Carlson Group of Hotels
- Ensuring smooth operation of the Engineering Department by planning of the operational procedures and implementing it accordingly.
- PPM planning and implementation to ensure all the MEP equipment are performing towards its optimal level.
- Supervising the daily works, checklists and reports of technicians and assign work time to time as per priority and operational requirements.
- Client interactions and Guest satisfaction programs and grooming the staffs to ensure quality service and appearance are maintained across.
- Providing on hand support for the staffs for trouble shootings of the MEP equipment.
- Monitoring of the plant room machineries to ensure the efficient operation and as per energy management point of view.
- Member of the HACCP team.
- Assisted Energy Management Auditing team (Conserv) for the implementation of energy management in the Facility.
- Acquired the data for the Engineering department and submitted it to higher Managements.
- Conducting training classes and demonstrations of work related tips to subordinates to ensure work qualities are maintained across operations.
- Under Carlson Group of Hotels
Education
Bachelor's degree - Electrical and Electronics Engineering
Sathyabama University
Chennai, IndiaSkills
- Ability to work calmly under pressure
- Effective time management
- Multi-tasking
- Computer Aided Facilities Management
- ERP Software
- Service delivery
- Execution
- Resource management
- Operational cost management
- Budget management
- Preventive maintenance planning
- O&M Manuals knowledge
- ASHRE Standards knowledge
- Authority Regulations knowledge
- Building Fire Safety codes knowledge
- NFPA Standards knowledge
- Condition Survey report preparation
- Building Initial snagging
- DLP management
- Safety in Operations
- HSE standards knowledge
- Client relationship management
- Facilities Systems knowledge
- Electrical systems knowledge
- Plumbing systems knowledge
- Air-conditioning systems knowledge
- Heating systems knowledge
- Civil jobs knowledge
- Carpentry jobs knowledge
- Specialized systems knowledge
- Contracts management
- Central Battery System knowledge
- Fire alarm System knowledge
- Firefighting Systems knowledge
- BMS Systems knowledge
- Diesel Generators knowledge
- Boilers knowledge
- Hot water Generators knowledge
- Sewage treatment plants knowledge
- Water treatment plants knowledge
- BMU's knowledge
- ELV Systems knowledge
- CCTV knowledge
- Access Control knowledge
- PA Systems knowledge
- Video Intercom Systems knowledge
- UPS knowledge
- Fire Suppression Systems knowledge
- Deluge Systems knowledge
- Lifts knowledge
- VFDs knowledge
- PLC Panels knowledge
Summary Of Skillsets
- Ability to work calmly under pressure to meet tight project deadlines to deliver quality services
- An effective time manager with the ability to multi-task
- Expertise in Computer Aided Facilities Management (Concept 500) and ERP Software (Microsoft AX System)
- Service delivery, execution and resource management as per the SLA and KPIs of the FM contracts
- Ability to manage the operational cost as per the budget, and to ensure the payments are made on time
- Planning and implementation of the preventive maintenance program for the assets as per the O&M Manuals and ASHRE Standards
- Knowledge in the Authority Regulations, Building Fire Safety codes and NFPA Standards
- Condition Survey report preparations, Building Initial snagging and DLP management
- Ensure safety in Operations as per the HSE standards and company safety policies
- Keeping good relationships with the Clients for the benefit of the future business
- Sound knowledge of Facilities Systems for high rise buildings and large operational projects- Electrical, Plumbing, Air-conditioning and Heating systems, Civil and Carpentry jobs
- Knowledge in Specialized systems and contracts management as per SLA and KPI - Central Battery System, Fire alarm System, Firefighting Systems, BMS Systems, Diesel Generators, Boilers and Hot water Generators, Sewage and water treatment plants, BMUs and ELV Systems (CCTV, Access Control, PA and Video Intercom Systems), UPS, Fire Suppression Systems & Deluge Systems, Lifts, VFDs & PLC Panels
Languages
- English
- Hindi
- Tamil
- Malayalam
References
Available on request
Core Experiences
- Total Facility Management- Hard and Soft services for Residential & Commercial Towers (9 years)
- Hospitality and Maintenance Experience (3 years)
- Computer Aided Facility Management & Proficiency in ERP software
- Operations Management
- Resource Management and Manpower management
- Asset and Life cycle Management
- Vendor and CoManagement
- DLP Management
- Energy Conservation
- Value Added Services in FM
- Quality Assurance and Health & Safety Management
- Exposure to Fit-out Management
- Exposure to Association & Property Management
- Exposure to ISO 9001: 2008, ISO 14001: 2004, BS OHSAS 18001:2007
Personal Information
- Passport Number: T8859336
- Date of Birth: 06/05/85
- Nationality: Indian
- Driving License: Indian license available
- Marital Status: Married
Languages
Malayalam
First Language
English
Upper Intermediate
B2
Hindi
Intermediate
B1
Tamil
Elementary
A2
Timeline
Deputy Manager- Facilities & Supply Chain
NILGIRIS (Future Group)
04.2022 - 06.2025
Maintenance Manager
Air Mech Engineers PVT.LTD
04.2018 - 09.2021
Facilities Manager
DAMAC Properties Co. LLC
10.2017 - 03.2018
Asst: Facilities Manager
Concordia-DMCC Facility Management
11.2012 - 09.2017
Senior Facilities Engineer
Concordia - DMCC Facility Management
11.2009 - 11.2012
Duty Engineer
DREAM Hotel Group
01.2009 - 11.2009
Executive Engineer
Radisson Plaza Resort and SPA
06.2008 - 01.2009
Bachelor's degree - Electrical and Electronics Engineering
Sathyabama University