Summary
Overview
Work History
Education
Skills
Certification
Interests
Disclaimer
Timeline
Generic
George Mathew

George Mathew

Operations Leader | Strategic Planner | Transformation Specialist
Bangalore

Summary

Accomplished and highly organized operations leader with over 25 years of progressive experience in strategic planning, multi-site operations, and cross-functional team management. Proven ability to drive performance improvements, enhance customer satisfaction, and implement cost-saving initiatives. Adept at aligning operational strategy with business goals, leading large teams, and managing through change. Committed to building a culture of excellence, accountability, and continuous improvement.

Overview

31
31
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

Deputy General Manager – Operations

Sagility India Private Limited (formerly Hinduja Global Solutions)
03.2002 - 12.2024
  • Directing multi-location operations with a workforce of 800+ employees, delivering consistent KPIs across sites.
  • Implemented strategic initiatives to improve profitability, optimize cost structures, and enhance service delivery.
  • Aligning operational strategies with business plans, boosting efficiency and stakeholder satisfaction.
  • Innovative technologies to streamline operations and reduce waste.
  • Building a culture of accountability and high performance, fostering talent development and retention.
  • Managing complex budgets, forecasting, and reporting processes, ensuring cost-effective service without compromising quality.
  • Crisis and contingency planning to maintain service continuity during disruptions.
  • Partnered with internal stakeholders to ensure projects were delivered on time, within scope, and budget.
  • Originally joined as an associate at HGS; company transitioned under BPIL Private Equity as Sagility

Production Engineer

TCO Private Limited
06.1997 - 01.2002
  • Manage daily production schedules and quality control for manufacturing units.
  • Improved throughput by implementing production process enhancements.
  • Coordinate with procurement and inventory teams to ensure uninterrupted operations.

Production Supervisor

Bhoruka Steels Limited
04.1994 - 05.1997
  • Managed frontline shop-floor operations and staff performance.
  • Ensured team meets production targets while maintaining safety and quality standards.
  • Trained and supervised a team of operators and technicians.

Education

Diploma - Mechanical Engineering

Venkateshwara Polytechnic
05.1990 - 06.1993

Skills

  • Strategic Planning & Execution
  • Operational Excellence
  • Budgeting & Financial Forecasting
  • Multi-Site Leadership
  • Team Building & Cross-Functional Collaboration
  • Client Relationship Management
  • Process Optimization
  • Crisis & Change Management
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Certification

Six Sigma Green Belt – Led multiple efficiency and quality improvement projects.

Interests

Painting and creative expression

Disclaimer

I hereby declare that the above-furnished details are true with proven records. 


Place: Bengaluru

                                                                                                                                                                                                


(George Mathew J)

Signature


Date:

Timeline

Deputy General Manager – Operations

Sagility India Private Limited (formerly Hinduja Global Solutions)
03.2002 - 12.2024

Production Engineer

TCO Private Limited
06.1997 - 01.2002

Production Supervisor

Bhoruka Steels Limited
04.1994 - 05.1997

Diploma - Mechanical Engineering

Venkateshwara Polytechnic
05.1990 - 06.1993

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George MathewOperations Leader | Strategic Planner | Transformation Specialist