George Samuel C
Certified Scrum Master (PSM I) | Certified Scrum Product Owner (CSPO) | Agile Delivery Leader
Madurai
Summary
Certified Professional Scrum Master (PSM I) with 12+ years of experience leading educational and product delivery initiatives through Agile methodologies. Adept at facilitating Scrum ceremonies, mentoring cross-functional teams, and applying continuous improvement to enhance delivery outcomes. Demonstrated success in translating educational needs into iterative product releases, optimizing stakeholder collaboration, and driving measurable value. Passionate about integrating Scrum, AI, and digital learning technologies to deliver high-impact solutions.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Product Specialist
Viva Education Company Pvt. Ltd.
07.2024 - 04.2025
- Acted as Scrum Master for Agile delivery teams building digital educator training products.
- Facilitated all Scrum ceremonies—planning, daily stand-ups, reviews, and retrospectives—aligning on sprint goals and continuous improvement.
- Coached new team members on Scrum principles; fostered ownership, collaboration, and accountability.
- Collaborated with the Product Owner on backlog refinement, sprint scope, and impediment removal.
- Implemented Agile metrics (velocity, burndown) improving delivery predictability by ~20%.
- Drove educator feedback loops (60+ workshops) to inform iteration and process refinement.
Trainer and Resource Person — K-12 EdTech
Freelancer
06.2020 - 06.2024
- Delivered 100+ workshops across multiple schools on 30+ teacher enhancement and soft skills topics under Teacher Enhancement Programmes.
- Designed and facilitated capacity-building sessions fostering professional growth and skill development for K-12 educators.
- Collaborated with subject matter experts to develop current, specialized training content and promoted active learning through group engagement.
- Enhanced employee morale and learning environments via effective communication and tailored curricula aligned with diverse client needs.
Product Specialist (South India)
Sun Publications Pvt. Ltd.
07.2019 - 05.2020
- Served as Scrum Master during transition from waterfall to Agile.
- Mentored 10+ team members on Agile practices and sprint planning.
- Partnered with Product & Engineering to establish clear Definition of Done and sprint goals.
- Increased transparency and task ownership using Jira/Trello boards.
- Reduced blocked tasks by improving communication cadence and tracking dependencies.
Product Specialist (South India)
Pearson India Education Services Pvt. Ltd.
10.2017 - 03.2019
- Supported multiple Scrum teams as delivery coordinator and process coach.
- Facilitated sprint reviews & retrospectives with actionable improvement items.
- Coached cross-functional members on Agile mindset and self-organizing teams.
- Partnered with Product Owner on backlog refinement aligned to business needs.
- Lifted team throughput ~15% by tracking sprint goals and proactively removing impediments.
Assistant Product Manager
Cordova Publications India Pvt. Ltd.
09.2016 - 04.2017
- Led project planning and Scrum team coordination to ensure timely releases.
- Introduced Scrum roles, ceremonies, and team metrics to promote Agile adoption.
- Implemented focused retrospectives that identified bottlenecks and reduced friction.
- Trained juniors on Scrum values, sprint discipline, and incremental delivery.
Territory Sales Manager
Karadi Path Education Company Pvt. Ltd.
07.2014 - 07.2016
- Led territory-level initiatives to enhance educational adoption through iterative feedback loops.
- Implemented data-driven decision-making for sales strategy and regional training programs.
- Built collaborative relationships with key institutions, fostering continuous improvement in customer engagement.
- Liaised across sales, content, and technical teams to synchronize delivery goals.
- Gathered school/educator feedback to inform sprint planning and product updates.
- Built collaboration habits that later supported Agile adoption.
Education
Master of Arts - English Literature
KSOU University
Mysore06-2009
Diploma - Civil Engineering
MPNMJ Polytechnic
Chennimalai04-1998
Skills
Tools: Jira, Trello, MS Office Suite, Google Workspace
undefinedAccomplishments
• Professional Scrum Master (PSM I) – Scrum.org (2025)
• Certified Scrum Product Owner (CSPO) – Scrum Alliance (2025)
• Information technology
• Introduction to Software Engineering
• Introduction to scrum master profession.
• Discover the Art of prompting
• Foundations of Digital marketing and E-commerce
• Google AI essentials
• Introduction to AI
• Maximize Productivity with AI
• Use AI responsibly
• Stay ahead of the AI curve
• Foundations of Agile Project Management
• Introduction to Agile Development and Scrum
• DevOps Essentials
• IBM IT Scrum Master professional certificate with credential
• Scrum Master Capstone
• Working as a Scrum Master
• 120 Hour Tesol/Tefl Certificate issued by World Tesol Academy with Accreditation
• Introduction to Social Media Marketing
• Meta Social Media Marketing
• Social Media Management
• Fundamentals of Social Media Advertising
Awards and Achievements
Received the “Nambikai Viruthugal” Award for Best Translator (2017) from "Ananda Vikatan" — a leading Tamil magazine — for the translated anthology of short stories "Mancuspias".
Core Competencies
Scrum Team Facilitation & Coaching
Sprint Planning, Review & Retrospectives
Agile Metrics & Continuous Improvement
Cross-Functional Collaboration
Stakeholder Engagement & Communication
Backlog Refinement Support & Prioritization
Servant Leadership & Team Empowerment
Agile/Scrum/Kanban
Risk Mitigation & Delivery Tracking
Process Optimization & Coaching Workshops
Timeline
Product Specialist
Viva Education Company Pvt. Ltd.
07.2024 - 04.2025
Trainer and Resource Person — K-12 EdTech
Freelancer
06.2020 - 06.2024
Product Specialist (South India)
Sun Publications Pvt. Ltd.
07.2019 - 05.2020
Product Specialist (South India)
Pearson India Education Services Pvt. Ltd.
10.2017 - 03.2019
Assistant Product Manager
Cordova Publications India Pvt. Ltd.
09.2016 - 04.2017
Territory Sales Manager
Karadi Path Education Company Pvt. Ltd.
07.2014 - 07.2016
Master of Arts - English Literature
KSOU University
Diploma - Civil Engineering
MPNMJ Polytechnic