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To secure a role in a dynamic and growth-driven organization where I can apply my experience in customer service, operations, administration, and quality analysis while expanding my capabilities. I aim to contribute effectively to the organization's goals and am open to exploring new responsibilities, industries, and opportunities that support both professional and personal growth.
Customer-focused and detail-oriented professional with 2+ years of experience in Customer Service Operations and Quality Analysis. Rapidly promoted at IndiGo Airlines for high performance, leadership, and operational efficiency. Strong analytical, communication, and problem-solving abilities with the capacity to handle high-pressure environments. Open to exploring new opportunities, roles, and industries.

    Total 5+years of experience in the IT Department as a Software Development and Software Quality Assurance.    Worked domains – B2B and B2C, Event management, Healthcare, Food e-commerce and FinTech.    Worked in a big team and also lead the project so having a good team collaboration ability and also having the ability to manage the team.    Worked on mobile (iOS & Android) applications, Web Application and Desktop Application.Hence ability to work on different applications.    Skilled to solve problems and able to maintain a safe and enjoyable work environment.    Disciplined and adaptable to fit any job assigned and work independently.  

To be associated with a dynamic and progressive organization that gives me scope to work dynamically towards growth of organization and also gives enough satisfaction to sustain long run through.

Performance-driven and disciplined business development associate with over 4 years of professional experience in the EduTech Hospitality and Research industries, specializing in both B2C and B2B sales models. Consistently surpassing sales targets, consistently exceeding average close rates by no less than 15% each month for the past 5 months. Generated approximately 10 lakh INR in revenue as a business development associate in my role in BYJUS. Actively seeking an opportunity to leverage expertise and contribute to an organization's market penetration and conversion goals.

GHANSHYAM KUMAR MADESIYA

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Fleetx Technology Pvt. Ltd. Gurgaon

Hoshitek India Pvt. Ltd.

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Fleetx Technology Pvt. Ltd. Gurgaon

Hoshitek India Pvt. Ltd.

10th -

12th -

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