GIJU B PAUL

Working in the Performance Management Department (Airtel Project)

• Monitored the NR/LTE KPIs on a daily basis using Tableau and Power BI.
• Developed interactive and dynamic dashboards using Tableau and Power BI
• Streamlined processes by implementing automation using Python and VB.
• Collaborated with team to conceptualize and visualize key performance indicators (KPIs).
• Conducted geographical analysis with QGIS and MapInfo.
• NR/LTE Parameter Design Optimization and suggestions
• KPI discussion with Customer.
• Conducted informative team workshops on shared knowledge.
• Enhanced performance through continuous optimization of features.
• Coordinated meetings to discuss customer satisfaction metrics.

Working in the Network Performance and Optimization department (Airtel Project).

• Utilized Tableau and Power BI to monitor and enhance performance KPIs through the creation of dashboards.
• Automation using Python and VB to reduce man-hours for regular repeating activities like parameter audit, traffic dip analysis, KPI pre-post circulation, and so on.
• 5G, 4G, and Massive MIMO KPI performance monitoring and performance AT submission to Customer.
• Worst Cells Analysis and rectification.
• New Feature and Parameter trials for KPI Improvement
• For KPI degradation, deep investigation is performed through Trace Analysis using Log Tool and Ground Hog Tool.
• Collaborated with cross-functional teams to resolve network issues and improve network quality.
• Contributing to the knowledge sharing process through regular training sessions
• Staying up-to-date with the latest advancements in 5G technology through continuous research and analysis.

Worked in Network Performance & Optimization, Quality Department (In-house maintenance).

• Dashboard Creation and Visualization for KPI Monitoring
• Introduced Automation Techniques with VB and Python to generate Baseline Scripts, analyze KPIs, and prepare neighbors.
• Maintaining KPIs GSM/UMTS/LTE on a daily basis, throughout Kerala.
• SPOC of Huawei and Nokia Feature Trail, Parameter queries, Trace Analysis, and Debugging.
• Analyzing and debugging call flow issues based on 3GPP standards.
• End to End 3G Sunset and CSFB to 2G Project handling
• Member of Volte Accessibility & Retainability KPI Improvement Project.
• VIL Consolidation-related activities, end-to-end coordination, and implementation.
• L900 & L2100 In-house deployment & Its Parameter Optimization
• SPOC of Femto Cell Performance Monitoring and Analysis
• AFP Implementation using Ultima Forte Tool and new methods to improve KPIs training to teammates.
• Massive MIMO KPI Optimization

Worked in the Network Performance department as a Radio Network Optimization Engineer.

GSC Team Lead - Vodafone Kerala Project and GSM/LTE Technology

• Acted as the key point of contact for all tasks related to data visualization, automation and KPI monitoring.
• Analyzed customer complaints regarding geographical plotting and proactively engaged in KPI discussions.
• VIL Consolidation GSM activities end to end SPOC, L900 Activation, TRX & Neighbor Reconfig, Inter PLMN Testing, MORAN Config, Frequency plan, etc.
• Parameter & Neighbor Planning, audit, trail, optimization.
• Preparation of MML & CME scripts for parameter and Feature Implementation.
• Capacity augmentation plan and implementation according to special events.
• Maintained GSM/UMTS/LTE Network KPIs by analyzing daily statistics and KPI reports throughout the entire Vodafone D&O lifecycle.
• Created new sites database and performed planning for LAC, TAC, PSC, and PCI parameters during Vodafone SRAN Project Life cycle.
• Implemented Cloud Air and NB-IoT trial during Vodafone D&O lifecycle
• SPOC of ICR Implementation with other Operators during the initial phase of Vodafone D&O.

Worked in the Network Performance Department (Airtel Project)as an engineer.

• Data Visualization and Presentation with Customer
• Radio Parameter & Neighbor planning and preparation of database for new sites in SQL.
• Identified weak coverage/quality areas and call-related issues through analysis of 2G, 3G, and 4G drive test data.
• Manage optimization to ensure maximum component utilization while maintaining network KPIs as per SLA.
• Analyzed and resolved everyday Voice KPIs focusing on CSSR/DCR metrics.
• Analysis of Interference and Handover and Proposing action plan to Cluster lead for Soft optimization process.
• Drive Test Report Analysis (Issue Based for certain corporate clients and general routine network quality drive-tested report).
• Coordination and Analysis Network Survey and Proposing repeaters and IBS for Corporate Customers.
• Handled optimization of new sites and maintaining of KPIs

Engineered KPI and Performance enhancements

• Coordinator for SCFT drives.
• Performed LTE SCFT drive test analysis using XCAL tool and log files.
• Managed a team of 5 SCFT members per day and oversaw the verification of an average of 20 reports per day.
• Quick resolution of technical issues with instant discussion with teammates.
• Prepared improvement plan for SCFT acceptance rate and identified root cause of failure.
• At last, it magnificently improved from 30% to 98% within 1 month.
• Preparation of GIS.
• EMF survey and its report preparations.

Worked in Communication and SCADA Subdivisions.

• Power Line Carrier Telecommunication equipment debugging and Maintenance.
• Debugged power line communications faults by instant response, which resulted in a substation accessibility rate increase from 95% to 98%.
• Exposure to Optical Fiber Communication (Splicing, Maintenance, and testing)
• Acquired Knowledge in Synchronous Digital Hierarchy, Plesiochronous Hierarchy.
• Testing and repairing transducers.