Experienced Information Technology Manager with about 5 years in IT, overseeing infrastructure, application support, and security services. Committed to ensuring customer satisfaction through precise delivery of technical solutions in leadership positions. Demonstrated leadership in directing operations, maintenance, and support for intricate systems. Proficient in developing innovative business solutions, utilizing varied methodologies, and delivering engineering solutions for top-tier organizations. Showcased proficiency in developing requests for proposals, conducting technology needs assessments, and delivering comprehensive staff training.
Agile framework
Certified Scrum Product Owner® (CSPO®)
Project Management Professional Certificate
Certified Scrum Product Owner® (CSPO®)