Giridhar Rallapalli
Ernst & Young - EY GDS
Hyderabad
Summary
Quick Summary
- 24 Years of IT Experience, delivered Digital Transformation projects in application migration to Cloud, Mobile and Responsive Web technologies to Large BFSI customers
- Passionate about delivery, pre-sales and customer relationship management, always striving to lead initiatives through effective leadership
Current Role & Experience: Offshore Delivery Lead for setting up BOT model for North American Financial Services logo with a total of 140 plus associates in Hyderabad.
o Feb 2022 – till date, working for EY GDS
o 2001 – Feb 2022, worked for TATA Consultancy Services Limited (21 Years)
Delivery Highlights
- In 24 Years of total IT experience, spent 12 years in Portfolio and Program Planning
- Strong experience in delivering multiple Digital Transformation programs for multiple Insurance customers using Distributed Agile
- Extensive experience in delivering projects in Digital Channels including Mobile, Data & Analytics and Cloud
- Proven delivery and people leader with excellent communication, problem solving, analytical and employee engagement skills
- Implemented Digital Strategy, worked on Mobile (iOS and Android), NextGen Web
- Proven track record of scoping, estimating, designing and delivering world class websites
- Experience in running application and infrastructure maintenance and support in managed services mode
- Strong experience in setting up new accounts from scratch – ODC setup, resource onboarding, transition from incumbents and establishing steady state processes
- Presales and Business Development experience – RFI/RFP bid management, Solutioning, Contracting and execution
Domain Knowledge
- Property and Casualty Insurance – Auto, Property and Claims
- Banking and Financial Systems & Healthcare Systems
- Enterprise Applications (eCOMMERCE, Mobile, Web Portals)
Overview
24
24
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Technology Strategy & Transformation
Ernst & Young - EY
02.2022 - Current
- Assisted clients in achieving their strategic goals by conducting thorough as-is assessments of current architecture and providing actionable recommendations.
- Established strong relationships with clients by providing exceptional service, consistently exceeding expectations, and delivering tangible results.
- Increased client satisfaction by developing and implementing comprehensive transformation strategies.
Delivery Partner
TATA Consultancy Services
01.2017 - 02.2022
- Operational Excellence in all delivery parameters (Margin, Offshore Leverage)
- Delivered Digital Transformation of applications with AWS Cloud as PaaS
- Built Data Analytics and Data Lake on Google Cloud
- Implemented IONIC Framework for Mobile Apps
- Groomed and formed teams from scratch for two logos
- Established governance and up-skilling of associates to achieve delivery excellence
- Continuous High CSI from the customer
Delivery Manager
TATA Consultancy Services
01.2014 - 12.2016
- Delivery Manager for Enterprise Digital Strategy for Mobile, Social Media and next gen internet
- Digital Parity - Improving member experience by making functionality on device of choice.
- Created Digital Zone at offshore for collaborative Mobile Development with internet portal team
Program Manager
TATA Consultancy Services
04.2013 - 12.2014
- Enterprise Digital Strategy for Mobile, MSR Labs, Collections Transformation and dotcom
- Building mobile/tablet applications using Adaptive Web Technology to work seamlessly for future devices.
- Instrumental in setting up Offshore iOS Development team.
Project Manager
TATA Consultancy Services
02.2008 - 04.2013
- Delivered Collections Recovery Management System using CACS (CGI Product Integration)
- Worked in Turn Key/Managed Services Projects
Project Lead
TATA Consultancy Services
09.2006 - 01.2008
- Enhanced usaa.com and Redesigned complete usaa.com
- 5324 Pages were redesigned and lot of new features were added to dotcom which increased member satisfaction
- Worked on J2EE, JAVA, JSP, CSS, YUI.
- Created next gen look for .com portal, this was done by creating widgets of applications that allow users to complete transactions from single page.
- Improves user experience of overall web portal
User Interface Web Designer
TATA Consultancy Services
08.2003 - 08.2006
- Designed UI Screens, coded CSS and JavaScript and also facilitated Usability Sessions, participated in UI Design Standards meetings and Member Experience and Legal reviews.
- Developed Onsite/Offshore model for User Interface Web Design
- Created Low fidelity and High fidelity Prototypes for Usability.
Visual Basic Application Developer
TATA Consultancy Services
03.2001 - 07.2003
- Developed VB applications in Client Server architecture
- Developed Tools for value addition to clients.
Education
M.TECH - Software Systems
Birla Institute of Technology & Science
Hyderabad 10.2018 - 03.2020
B.TECH - Electronics and Communications
Jawaharlal Nehru Technological University
Hyderabad, TG 08.1996 - 06.2000
Skills
Cloud Technologies - AWS, AZURE and GCP
Accomplishments
- Video Statement- Personalized Video Statement
- Battery Alerts - IOT based battery alerts
- Data Cleanup using Automation - Master Data Management, cleaning up the data using Automation scripts
Certification
INS 21 - Property & Casualty
Additional Information
- Coding in Python, Understanding ML & AI models
- Understanding the business need and designing intuitive applications which adheres reference architecture of organisation
- Worked in PreSales, Price Negotiations and Elaborating the risks of all projects
- Participated and presented Quarterly Business Reviews with key stakeholders
- Delivered projects as per timeline and participated in Scrum Calls with customers for critical projects.
- UI Web Design
- Understanding Complex Systems and creating estimates and WBS
- Excel Macros, Pivot Tables and Formulae and creating productive tools
- Creating Visually appealing presentations
Timeline
Technology Strategy & Transformation
Ernst & Young - EY
02.2022 - Current
Agile Ninja Coach (TCS Internal)
03-2020
Super League (Data Science & Analytics) - TCS Internal
06-2019
M.TECH - Software Systems
Birla Institute of Technology & Science
10.2018 - 03.2020
Delivery Partner
TATA Consultancy Services
01.2017 - 02.2022
Delivery Manager
TATA Consultancy Services
01.2014 - 12.2016
Program Manager
TATA Consultancy Services
04.2013 - 12.2014
Professional Scrum Master I
03-2013
Project Manager
TATA Consultancy Services
02.2008 - 04.2013
Project Lead
TATA Consultancy Services
09.2006 - 01.2008
INS 21 - Property & Casualty
02-2005
User Interface Web Designer
TATA Consultancy Services
08.2003 - 08.2006
Visual Basic Application Developer
TATA Consultancy Services
03.2001 - 07.2003
B.TECH - Electronics and Communications
Jawaharlal Nehru Technological University
08.1996 - 06.2000
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