Giridhar sainath
Hyderabad
Summary
Dynamic Junior Technical Service Analyst with over six years at CAMP SYSTEMS PVT LTD, specializing in computerized aircraft maintenance and technical support. Excelled in documentation, customer communication, and team training, enhancing operational efficiency and compliance. Proficient in Excel and Adobe Reader, with a proven track record of developing and managing inspection programs to meet industry standards.
Overview
6
6
years of professional experience
Work History
Junior Technical Service Analyst
CAMP SYSTEMS PVT LTD
HYDERBAD
10.2018 - Current
- Working as a Junior Technical Service Analyst with over six years of experience in computerized aircraft maintenance for several commercial aircraft, which included Airbus, Boeing, Bombardier, Cessna, Pilatus, Socata, Piaggio, and Dassault.
- Responsible for cross-checking customers' emails and reviewing new applications to ensure timely and accurate responses.
- Maintained accurate records of customer correspondence and application updates for reference and future action.
- Developed detailed documentation of technical processes and procedures.
- Preparation of aircraft health reports (MIP, RCF, OCIP, MPD), which results in a direct customer approach.
- Ensured compliance with industry standards when performing maintenance activities.
- Monitored the OEM's websites for the latest revised manuals to maintain the latest data as per company standards, and incorporated it into the aircraft profiles.
- Customized inspection programs as per customer request.
- Managed the quality control of the MIPs, OCIPs, and RCFs to ensure accuracy, compliance, and alignment with company standards.
- Delivered comprehensive training to junior staff on essential company processes, namely the Maintenance Inspection Program (MIP), the Request Change Form (RCF), and the Organized Continuous Inspection Program (OCIP).
- Ensured trainees understood and adhered to company standards and best practices, fostering a high level of compliance and operational efficiency.
- Provided hands-on instruction and support for team members, helping them apply these processes in real-world scenarios to streamline workflow and mitigate risk.
- Contributed to team development by enhancing knowledge retention, and increasing productivity in daily operations.
Education
Bachelor of Engineering - AERONAUTICAL ENGINEERING
INSTITUE OF AERONAUTICAL ENGINEERING
DUNDIGAL05.2018
INTERMEDIATE - M.P.C
SRI CHAITANYA JUNIOR COLLEGE
KUKATPALLY05.2014
SSC -
InpsectionDassultScoatacommericialsainathPancha Sheela High School
Moosapet05.2012
Skills
- Documentation and reporting
- Data extraction and analysis
- Customer communication
- Industry Trend Analysis
- Technical support
- Proficient in using tools like Excel, PDF Transformer, Adobe Reader, able to extract, Word, and PowerPoint
Accomplishments
- Recognized Two times by the company, One for outstanding performance and team contributions, and another for Quality production with efficient work.
- Offered valuable insights on process optimization, helping reduce time spent on repetitive tasks and enhancing overall productivity.
- 2nd place in CHESS of CAMP SPORTS TOURNAMENTS
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Affiliations
- Dancer
- Watching movies
Timeline
Junior Technical Service Analyst
CAMP SYSTEMS PVT LTD
10.2018 - Current
Bachelor of Engineering - AERONAUTICAL ENGINEERING
INSTITUE OF AERONAUTICAL ENGINEERING
INTERMEDIATE - M.P.C
SRI CHAITANYA JUNIOR COLLEGE
SSC -
InpsectionDassultScoatacommericialsainathPancha Sheela High School